Feedmux - Affordable AI-powered customer feedback analytics
AI-powered customer feedback analytics that helps you build a successful business. Centralize all your customer feedback, analyze it with AI, and uncover clear, actionable insights. Find patterns, fix issues, boost retention, and grow your business.
Replies
Motherboard
@saurabhsriv So excited for the launch!
Does your tool integrate with platforms like Intercom, Zendesk or app stores to automatically gather reviews and support tickets?
@samuel_morris Yes, absolutely.
It is amazing. Does your platform take into account response bias or overrepresented user segments when analyzing feedback?
@olivia_johnston1 Yes, we tag them in the dashboard.
How do you make sure the AI doesn’t misclassify feedback?
@gabriel_phillips We use state-of-the-art AI models, and we do frequent audits too.
Do you provide role-based dashboards? For instance so that product managers and customer success teams can each access the most relevant insights?
@ethan_lennon Not currently, but we would love to build for you if you are interested.
That’s lovely, Can you track changes in customer sentiment over different product releases or feature updates?
@faisal_iftikhar Indeed, we support it.
@saurabhsriv Does your tool recommend next steps or is it primarily focused on highlighting patterns for us to act on manually?
@scytalelabs_marketing We do give insights on how to make improvements.
This is fantastic. How well does your system manage multilingual feedback from customers around the globe?
@justin_deacon Our AI models are capable of understanding the nuances.
I love how it transforms feedback into real actions. Can it track how issues improve over time?
@graham_weaver Yes, it does.
Brilliant concept. Is there a free tier or trial available so we can test it out with our own data?
@matteo_rider No, but we can give you a demo over a call if you are interested. Please book a call on our website https://feedmux.com
Linkinize
This is something every product team needs — turning scattered feedback into actionable insights is no small task. Excited to see how Feedmux can simplify that with AI. Congrats on launching! 🚀📈