Engati for Shopify — Grow your Shopify business with omnichannel CX

Hey, I am Imtiaz @ Engati Engati is a no-code customer experience platform powered by conversational automation and AI across 15+ channels. Having worked with several customers in the past few years, we’re now launching a dedicated product for eCommerce loaded with pre-defined automation and intelligence for Shopify stores. Shopify merchants generally have a hard time managing their social media, with multiple users interacting at once. Replying to each conversation is difficult and even if replied, the delay in between is huge, users generally bounce. Engati’s solution has been crafted keeping in mind the scalability issues, by providing an always-on solution, replying to 80% of queries instantly. You can add agents (which we strongly recommend) to answer complex queries, which can be around a specific product, cancellations, exchanges, and more. Engati can help you achieve the below-listed goals, contributing to the growth of your store. - Get more store visitors by automating engagements on Facebook and Instagram. Redirect users to the exact product they enquire about. - Acquire customers easily by providing pre-sales support across channels. Send customized abandoned checkout notifications on WhatsApp, SMS, and email users. - Retain customers by responding to WISMO queries (on auto-pilot!), payments, returns, refunds, and cancellations, using a single inbox from multiple channels! - Re-target customers by setting up customer reactivation campaigns, feedback, and referral campaigns. We are providing all this in a pre-built template. Stores can go live within a few days, on all channels. What are the benefits? - Boost conversions - Reduce abandonment rate - Increase average order value - Improve returning customer rate

I have been using Engati for over a year now. One of the very best chatbot platforms. Good to see you guys launch for Shopify!

Definitely looks like a must have for Shopify stores to provide top-notch customer engagement experience. Congratulations to the team!

Congratulations to the entire team! It's a must-have app for all Shopify store owners! Do give us a try and let us know your feedback!

I'm really happy with Engati for Shopify. It's a great way to get more store visitors by automating engagements on Facebook and Instagram. I've seen a lot of success with it, and it's been really easy to use. It's definitely a tool that I would recommend to anyone looking to improve their online presence.

Having worked with several e-commerce brands, Engati has the breadth and width to cover a lot of scenarios. It seems so simple, but it covers many business cases that are core KPI's for marketeers and shopify store owners. Setup with a quick start guide is based on goal setting. This is a fabulous way to get the brands implement tech and help with a quick go live. If you are a shopify developer or a shopify brand, you start with ROI driven goals and then scale it to an all in 1 app. Definitely would recommend people to install Engati for Shopify

One-view omnichannel for communication and engagement is really a feature to vouch on. It creates convenience and eradicates the hassle of struggling between tabs and windows to reply to customers and engagements.

I congratulate the entire team! The store owner of a Shopify store must have this app! Feel free to give us a try and let us know what you think!

Here we have something that addresses the heart of the matter for all shopify stores- better conversions and revenue. I would recommend this app having seen how it works.

Looks great, @imtiaz_bellary ! Well done, and congrats to the entire team on the launch.

This is a nice product. Definitely a game changer for Shopify users

Looks really cool congrats on the launch!

It's very good platform for AI Chatbot & Live chat

I think thats nice ill try it soon

This is a great feature! Good job team

I have been following Engati for a while and they come up with amazing products and features..

Nice product, many congratulations to the entire Engati team.

One of the most awaited feature is finally here! Congratulations team!

Great features & really will recommend this app to all the shopify store owners. Must Try!

Totally love engati and the experience it gives...a must try!!!!