Subscribe
Sign in
Ebook: 5 Customer Success Strategies to Reduce Customer Churn in 90 days
p/ebook-5-customer-success-strategies-to-reduce-customer-churn-in-90-daysReduce Customer Churn in 90 days
Start new thread
Nilesh Surana

Customer Onboarding Framework for B2B SaaS - Designing a customer onboarding framework for B2B SaaS

by•

According to Sixteen Ventures, customers who aren’t fully engaged after 90 days don’t stay customers very long. This means that if your customer has a poor onboarding experience, s/he is likely to churn in the first 30-90 days. Now let’s take a look at the key factors which will help in designing a customer onboarding framework for B2B SaaS.

Add a comment

Replies

Be the first to comment