Hiten Shah

Drift Profiles - A more personalized way for team members to help customers

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Hiten Shah
This is pretty cool. Profile pages for each person on your team that connect to Drift's customer communication platform. It's a really effective way to help customers solve their problems, faster. And its included with a free Drift account.
Dharmesh Shah
@hnshah Agreed. Pretty cool and makes sense. Congrats on the launch, @drift team!
Cem Carak
@hnshah So do you need to provide a username or send an invitation to your customers so you can use this platform? How does it work?
Sammy Schuckert
Awesome, great feature! How do I enable Profiles? I'm not able to find it.
David Cancel
@sammyschuckert thanks! We will unlock your account today and shoot you a note. 🚀
Sammy Schuckert
@dcancel Thanks! 👏🏼
Dave Gerhardt
@sammyschuckert just DM'd you :)
Marcos Ortiz
@davegerhardt @dcancel congrats to all @Drift crew for this incredible feature.
Chris Handy
I want to go to there. Can we use custom domains/sub domains?
Elias Torres
@handythinks Definitely on the list!
Chris Handy
@eliast awesome. Seems like a very cool repurpose for all those "about me" products. We make very Hubspotty looking form-driven landing pages for salespeople at our clients. This takes it to a new level. I'd love to be able to put an authors blog RSS feed in here to show latest posts also so this becomes their personal "home"
Elias Torres
@handythinks We can add that VERY QUICKLY (rss-feed). Please chat with @matt
Jice Lavocat
That new feature seems really great. Like a social platform in your help desk :-) Though video recording @mattbilotti ? :-D
David Cancel
@jice_lavocat 🙏🏽
JP Boily
Congrats folks! It looks great! Wondering what that "Schedule Meeting" button actually does. Calendly-like? That would be stellar. Congrats on the launch!
David Cancel
@jipiboily Good 👀
Rahul Lakhaney
I have been closely associated with Drift, since the day of its launch. From getting registered while registration wasn't even open, to proposing a new UI design to @MattBilotti over a skype call, from the first landing page to the current one. Drift has come a long way, and no doubt it is giving a tough competition to other players in the same space. Congratulations @dcancel and team on such an amazing job with both planning as well as execution. I still have that very first account with Drift, as a tester of the early Drift I got a premium account. It is still pretty much like a prized possession for me. I would love to activate this latest feature on it. How do I do that?
Dave Gerhardt
@istereotype @mattbilotti @dcancel just come say hi on chat at drift.com and @mattbilotti will hook you up :)
Michael Byrne
Yet another great feature to add value and get you closer to the people you are in business to help. The team is great and they have a unique vision for the space. Clearly only the beginning of the beginning for this product and team.
Ray Carroll
Looks good - will give it a try. Congrats Team Drift!
Adi Goldstein
Thats so cool ! I love it ! Thanks drift ! 😱 👏 http://bit.ly/AdiGoldstien_Drift