Dovetail is designed specifically for researchers, product managers, and UX designers. Stay on top of your research data like interview transcripts, user testing observations, NPS feedback, personas, diary study responses, and more. Analyze data collaboratively, share insights with your team, and store knowledge for rediscovery later.

Dovetail is the only AI-first insights hub that makes it easier to automatically centralize and transform scattered customer feedback into insights that drive decisions and every stage of the product development lifecycle.

Channels uses ML to automatically categorize mountains of support tickets, app reviews, and user feedback, surfacing real-time insights to fuel product decisions. It’s the latest release from Dovetail—the customer insights hub used by product teams globally.

Bring your customer to life with instant, conversational insights. Quickly ask questions to access automatic podcast-style updates for all related data across Dovetail in Slack and Microsoft Teams.

Dovetail helps you store, analyze, and collaborate on user research in one place, making it easy to see patterns, discover customer insights, and decide what to do next.