p/conversion-crimes
Making usability testing accessible to anyone
Quinn Zeda
Scout by Conversion Crimes — Every month, get a free 5-min usability test for your site.
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You know how to use your site and software and where to find information on it because you built it and work on it all the time!

But, do you know what it looks like to someone for the first-time?

Find out with Scout, a user testing tool - FREE.
Replies
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Lee Fuhr
Quinn is the best. (Hi ?makers !) I've been following this project for a long time and she's put some great intentionality and thought into the product offering. This Scout product is a great way to dip your toe in, and then the testing packages beyond are affordable. And the output is thorough and client-ready. Super impressive, we'll be using CC a _lot_.
Quinn Zeda
@lee_fuhr Thanks Lee! You've been a great supporter this past year.
Xavier Coiffard
Getting feeback is one of the hardest thing as an early stage startup. Scout definitely helps with that! Congrats on the launch!
Quinn Zeda
@angezanetti Thanks Xavier!
Quinn Zeda
Hey hunters! I’m Quinn, founder of Conversion Crimes. I am stoked to share our new tool, ‘Scout’ where you can get one usability test result using our Scout templates for FREE - every month! After being frustrated with the expensive and complex user testing solutions for my small business clients, I started Conversion Crimes to make usability testing accessible to any business. Our mission is to make the web more user friendly and our launch of Scout (beta) is one giant step forward towards that goal. Scout is: 🤑 Free forever: You can get one free test result per month using our Scout templates. 📄 9 Templates: From testing Amazon Listings to your free trial onboarding flow to your paid media ad funnel, we’ve got 9 Scout templates you can use for free. ⏱ Quick and Easy: Sign up and launch a test in less than 60 seconds! Once you launch a test one of our users will record their screen, head over to your site, and share with you their experience in a screen recorded video! Get actionable insights and update your site to improve user experience and conversions. We’re excited to receive feedback from you and make this tool even better! Leave a comment, some feedback, hit me up in chat, or leave a review below. 👇🏻 Rock On 🤘, Quinn Zeda P.S. If you want more test results or to try our paid services, you can use the code: “PRODUCTHUNT” to get 20% off this week.
Anna Shcherbina
@quinnzeda Congrats!!! This is so awesome and going to be a huge help for agencies like myself, that constantly need to connect with our audience to sell better with our site - this tool will really help with that.
Quinn Zeda
@flybayer Thanks Brandon! 🤓
Ana Bibikova
Awesome product Quinn! Thank you so much for building it 🙏 You won't believe how hard it is to convince a customer on a tough budget that usability testing is not the best candidate for cutting costs 😅 With at least 1 free test a month it would be much esier to prove the point 🤩
Quinn Zeda
@anab Thanks Ana! It took way longer than anticipated to launch, but I'm happy it's finally here! I'm hoping that more people can see the value of testing with the barrier to entry so low! Look forward to your feedback!
Keith Mander
Very cool. A free video every month is a good way to check-in on your site and make incremental improvements. Then every once in a while order a bunch of videos to fast-track testing of something new. As an Amazon-seller, I think it's really a huge untapped area to see tests strictly designed for Amazon – would love to see more of that.
Quinn Zeda
@kmanderuk The Amazon testing is something about a third of my ecommerce customer interviews asked me for! So I built a test flow for it and a bunch of templates for (in our paid area). It pays to listen to customers! :D In Scout, the flow is a little weird for Amazon tests at the moment (as it uses the test flow that all Scout tests run off of and AMZ tests need something a little modified), but I'll fix that soon.
Keith Mander
@quinnzeda It might even be Amazon-sellers are big enough of a segment for there to be a more specific/branded offering. I've received a Scout and a regular video now and there is a slight issue of the user being a bit too usability-minded (any content of how Amazon could be more usable is obviously redundant). But really the onus is the requester to make their own template that sets the stage beter. On a different side note, I also signed up as a tester for a bit of fun. Really easy to jump into tasks. I saw that you had the regular/pro/etc user types – there might be a gap to also add "Elite" (or some such) – where you could also request to get videos from actual usability experts that are also in your platform. A bit like Clarity.fm, but within your ecosystem.
Quinn Zeda
@kmanderuk Yes, this is the issue I'm referring to with the Scout templates for Amazon right now... because it doesn't have the "Amazon" flow which removes the usability stuff for sites and preps testers for it (testers focus on the listing - not the actual usability of the Amazon page). I do think that there is something to the Amazon Listings! I've got a landing page for it, but it's fairly basic right now. We just launched Amazon testing a few weeks ago. Nice to see you as a tester as well - We're working on making the tester onboarding flow easier in the coming months as well as updating tester profiles to build up various premium audiences. So something like that will be coming.
Mason Hipp
Looks great @quinnzeda! I've been meaning to test out the premium option and a free plan just seems generous :)
Quinn Zeda
@masonhipp Awesome, let me know what you think! :)
Michaela Light
I used the paid Conversion Crimes on a site we were doing a UX make over on. The users gave lots of detailed feedback on the "before" version of the site, which helped guide the direction on improvements we made. Now there is a free version in Scout, I am going to use on more sites!
Quinn Zeda
@michael_smith1 Thanks for your support Michaela! (ノ◕ヮ◕)ノ*:・゚✧ to hear your feedback on Scout.
Bunty SomRoy
Usability tests are really the 20% of work that creates 80% of results. I’ve used one of these in the past to show my clients how poorly their funnel is. Rather than just doing a small tweak, like changing a button color, we reworked the entire messaging and increased our click through rate by 20%! Can’t believe these are FREE now!!
Quinn Zeda
@buntysomroy NICE!! That's what I love to see - mad results!
Khalil Al Mougharbel
I've watched two of your videos where testers provide feedback on websites and I'm absolutely stunned at the level of insight and detail. Enterprise quality website testing basically for free now? It's a no brainer for me. From what I've seen, your testers are pretty meticulous and the feedback of much higher quality than even the larger companies. Doing a pretty damn good job. I'm interested to run a test on my commercial real estate brokerage website. We're not too big. How many pages can you run the test on? What's included in this Scout product?? @quinnzeda
Quinn Zeda
@cmougharbel Awesome feedback! You can test as many pages as you wish. You can test a funnel for example from ad to landing page to shopping cart. With Scout you can get one video per month using one of the 9 templates we have available. You can't edit the test or target specific users with Scout, but we hope this helps you create a testing habit!
Khalil Al Mougharbel
@quinnzeda Thank you for the information. Will speak to the team and start the free scout asap - need to know why we're not getting as many "click-to-dial" hits and as well on our contact form as we would like. Super interested to see what the users are thinking... chat soon!
Umair Akram
The best thing I love about Scout, is that It feels like getting into your audience's mind and watch them while they navigate through your site and what makes it super awesome is that its FREE to launch a test through SCOUT! Keep Rocking @quinnzeda & Team CC
Quinn Zeda
@meumairakram Thanks Umair! It's super interesting to see how people use sites. They always surprise me!
Dustin Overbeck
I used Scout about a month ago for my startup’s website. I loved how fast and efficient it was to get some feedback. Having this info on video was really helpful too. This reminds me…I can run another test!
Quinn Zeda
@dustin_overbeck 😂 🙌 😘
Greg Goodman
Love this product! The website reviews really help me look at my sites in a whole new light. No more guessing what people think --- I actually get to hear it. A++++
Quinn Zeda
@greg_goodman3 😍 Love hearing that! 🔥🔥🔥
Sina Fak
Amazing product by an amazing founder. If you're doing any sort of optimization, user research is a critical component. Can't go wrong with ConversionCrimes!
Quinn Zeda
@sina_fak Look forward to working with you more on integrating into your user research process! 🤓
Ian Voest
If you're not aware of what regular users think of your product/service then you're driving visually impaired. Take Quinn up on her offer and try out Scout, you really won't be disappointed. Do it!
Quinn Zeda
@ian_voest haha I love that driving visually impaired! Even after working in UX for over a decade I'm still 🤦🏼‍♀️'ing and shocked at how people misuse and misinterpret what I built.
Itamar Marani
A much faster and effective way to understand what's working and what's not instead of throwing traffic at a/b tests.
Quinn Zeda
@itamar_marani Preach! 🙌
Rex Bledsoe
@quinnzeda if Spock were in e-commerce, he would be impressed with the logic you provide store owners for improving conversions. May you live long and prosper!
Quinn Zeda
@aqua_design Thanks Rex! Your feedback was key when I was working on building the Amazon tests!
Etienne Dargnies
Congrats on the launch @quinnzeda ! It looks awesome.
Quinn Zeda
@etidar Thanks!!!! 🤓
Jonathan Baillie Strong
This is soooooooo helpful, perfect for a post re-design sanity check!
Quinn Zeda
🙌
Vijayaraghavan Mohan
Listening to and watching a real human use a product >>>> heatmaps!
Quinn Zeda
@vijay_raghav325 Exactly, you learn why people bail - not just that people are bailing at a certain point! However, heatmaps used with user testing helps you better validate insights found.
Harris Schachter
Congrats @quinnzeda and team! Can't wait to try it!
Quinn Zeda
@optimizeprime Thanks Harris! Look forward to hearing your feedback. :)