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Design Studio by Tiledesk — Unlock AI magic for elevated customer engagement, fast
Elevate customer interactions with the magic of Generative AI ✨, enjoy open-source flexibility 🌐, and design dynamic conversation flows and chatbots for engaging chats across all your digital channels, all without the need for complex tech 🚀
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@gauravchauhan thank you, Gaurav! I'm curious too - looking forward to your contribution too :)
@jovana_ugrinic @alexey_sytnikov1 this is our org on GitHub: https://github.com/Tiledesk
while this is the repo of Design Studio: https://github.com/Tiledesk/desi...
@jovana_ugrinic @michelepomposo @saeid_kajkolah @gauravchauhan Exactly! One of our main goal is keeping our public roamap filled of feedback. It's the way products are made today. By users!
Hey everyone - Saeid here.
So excited to introduce Tiledesk Design Studio to the Product Hunt Community. 🚀
The Design Studio is a feature-rich platform that enables you to design and automate your personalized conversation flow. It brings the power of ChatGPT to your workspace, making your customer interactions more efficient. 💬👥
The Design Studio is a drag-and-drop platform where you can create automation for different scenarios, which can be categorized under two main topics:
1- Customer Engagement 📈
Create Proactive Chatbots to boost your engagement and showcase your hot deals with Product Cards. Request customer contact info and transfer them to your HubSpot CRM. Based on the customer responses, qualify your leads and engage with them across all communication channels. All automated with no human touch required! There are many more features waiting for you to benefit businesses of all sizes. 🏢
2- Customer Support 🛠️
Integrate your bot with ChatGPT and train it using your Knowledge Base to respond to customer inquiries in a human-like manner. Both customers and human agents will love it when they see how effectively it can find and respond to problems. Or let ChatGPT respond to Customer Feedback or prioritize customer requests based on their urgency, considerably reducing customer communication costs with the power of automation. 💡
I sincerely hope more marketers and entrepreneurs will benefit from using Design Studio and appreciate the amount of time and effort it saves them! 🎯
I am very much looking forward to your thoughts and feedback on our product. 🙌
A thousand thanks for all your support. 🙏
Cheers!
@saeid_kajkolah Congratulations on the launch! Looks like a true game-changer. Looking forward to using it.
@porush_puri Thanks for your kind words, Porush. Design your dream conversation flow and let automation and AI do the rest of the job 🤓
@saeid_kajkolah Well, I can't think of anything else to write here looks like everyone already knows what Michele and his team can do...
I only meant great things. btw.
Hey there Product Hunt! 👋🏽 I'm Michele, co-founder of Tiledesk.
I'm thrilled to be back here with a major update from our team. Last February, we introduced our Chatbot Design Studio, and your support and feedback were absolutely incredible. We listened, learned, and were inspired to take things up a notch.
Today, I'm thrilled to introduce to you Tiledesk Design Studio - the evolution of our vision.
What's New?
What's new, you ask? Well, brace yourselves for something amazing:
🌟 Drag & Drop Visual Builder
We've completely revamped the way you create automated conversations. Our brand new drag & drop visual builder is here to make the process smoother and more intuitive than ever before. No more scripting or coding; you can now design chatbots with ease, even if you're not a techie.
🧠 Generative AI Capabilities
We understand that top-notch customer support is the heart of any business. That's why we've embedded new generative AI capabilities into Tiledesk Design Studio. These improvements will elevate your customer support to new heights, delivering even better, more human-like interactions.
🚀 Automation Engine
But wait, there's more! With our brand new Automation Engine, Tiledesk isn't just about managing incoming requests. You can now use it to:
- Proactively engage visitors on your website
- Initiate conversations on WhatsApp and send broadcasts to your leads or customers
- Send emails or trigger events in marketing automation tools or CRM
The Magic of Flexible "Graph" Approach
Now, here's the real magic – the flexible "graph" approach. Instead of rigid decision trees, our chatbots now operate with the fluidity of a graph. Each conversation is a network of nodes, interconnected to offer dynamic, non-linear interactions. Conditional logic allows our chatbots to adapt to user input and context, providing a more human-like conversation experience.
Don't believe it? Check out this sneak peek:
The fusion of LLM/GPT AI with our flexible 'graph' approach is nothing short of magical. It's like bringing the best of both worlds together for your ultimate benefit.
Exclusive Promo Code
But that's not all! To show our gratitude for your continued support, we're offering an exclusive promo code for our Product Hunt community: PH50. Use it before October 31st, 2023, and enjoy a fantastic 50% off for an entire year of Tiledesk Premium.
Join us in unlocking AI magic for elevated customer engagement, faster and easier than ever before. Let's shape the future together.
Thank you for your support, and let's chat, create, and innovate!
Michele & The Tiledesk Team
The fusion of LLM/GPT AI with our flexible 'graph' approach is nothing short of magical. It's like bringing the best of both worlds together for your ultimate benefit.
Exclusive Promo Code
But that's not all! To show our gratitude for your continued support, we're offering an exclusive promo code for our Product Hunt community: PH50. Use it before October 31st, 2023, and enjoy a fantastic 50% off for an entire year of Tiledesk Premium.
Join us in unlocking AI magic for elevated customer engagement, faster and easier than ever before. Let's shape the future together.
Thank you for your support, and let's chat, create, and innovate!
Michele & The Tiledesk Team
@michelepomposo Great to see Tiledesk returning to Product Hunt with these enhancements. I'm particularly curious about the Drag & Drop Visual Builder and how the "graph" approach might transform our chatbot experiences. Could you share more about how users have responded to the new non-linear interactions so far?
@michelepomposo @mocarg All of our feedback are positive in this direction. Also Zapier is developing a new, graph-oriented experience as an alternative to their actual "linear" experience in automation design. As soon as the automation design become complex, the need of a clear view of the complexity arises. Having nodes, actions and branches clearly displayed and editable was our main feedback. And generative AI perfectly fits with this new trend. Take a look at our blog post https://tiledesk.com/2023/10/17/...
@michelepomposo Congratulations on the launch.
We both are launch buddies, let's support each other: https://www.producthunt.com/post...
@michelepomposo It's fantastic to see in Product Hunt, armed with these remarkable enhancements! Great UI/UX !!!
Hi, Michele!
Awesome tool, congrats!
Is this product only for designers, or other professions too?
@michelepomposo, congrats on re-launching such an innovative product.
Do tell me how you guys decided to run an on-prem biz model?
Anyways well done! Super happy to see you ship Michele.
@vedranrasic thank you! @andrea_sponziello has always been a fan of open source. When he was an IT consultant, he fell in love with Alfresco (ECM) and promised to release his product as open source and on-premises one day. Well, that day has come, and we're thrilled to share it with all of you! :-)
@ashishk36 thank you! what's the name of the product you're about to launch?
congrats on the launch! 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
@enzo_avigo thx! Tiledesk Design Studio is gaining momentum on Product Hunt this week! The excitement is on fire 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
@sophiasolanki thank you! What about Product of the Week? Do you know where is possible to check the ranking?
@sophiasolanki wooow! unbelievable - is there a page where you can see the complete ranking?
@michelepomposo not weekly but you can switch between daily monthly here - https://www.producthunt.com/time...
@sophiasolanki thank you for the tip and congratulations on currently holding the #1 Product of the Month spot. Keep pushing forward!
Let's gooo! Congrats on finally launching. Very cool to see all the AI features and automations
@frcbls thank you so much for the enthusiasm and congratulations! your fantastic work at june has been a great source of inspiration to us.
Great presentation, great product, I'm still amazed incredible team! I got a chance to use it and I can say I'm really impressed 🤩 Great job 👏👏👏
@vlad_burca Thank you so much for your kind words and support! 😊 We're thrilled to hear that you had a chance to use our product and that you're impressed. It's all thanks to our amazing team's hard work and dedication. Your encouragement means a lot to us! 🚀👏
No need to @michelepomposo . I'm still playing around with it. Quick question: is it possible to connect my WordPress site to the AI chatbot?
@vlad_burca yes, it's possible. we also have a WP plugin to make your life easier! check it out: https://wordpress.org/plugins/ti...
damn this looks awesome. I've used some design tools in the past but I don't really know what I am doing with design. So this looks promising!
@orchyan thank you! I noticed your launching soon too. What's your launch about?
@michelepomposo @jovana_ugrinic @saeid_kajkolah Great kickstart! I wish all the best for your launch. The workflow AI products are about to change how humans function and would give back time! Looking forward to explore it :)
@neelptl2602 Thank you so much, Neel! 🧡 You hit the nail on the head there: give back time to stressed humans handling customer service or conversion rate impasse and automate, automate, automate.
IMHO Tiledesk is a one-of-a-kind toolbox that combines power and flexibility.
Absolutely useful (and I believe unique) is the community for sharing chatbots.
I love it a lot.
@roberto_vitali did you try the new ask to knowledge base action? you will like it for sure!
These guys rock. One of the best purchases ever. Wish you luck and skyrocket your MRR :)
@david_kocsis1 there's nothing more beautiful than having happy customers :-)
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