Hi Product Hunt! Firstly, HUGE thanks to @chrismessina for hunting us. 😊 Canny is an incredibly simple way for teams to stay on top of user feedback. Here’s how it works: – Send your users to your Canny board where they can post & vote on feature requests – You get a list of exactly what your users want most – Mark a feature as “in progress” or “fixed” and everyone who voted gets notified This helps your team prioritize features with quantified user interest, all while saving time and keeping your users in the loop. Check out some live examples: – Facebook uses Canny to keep track of feature requests for React Native (https://react-native.canny.io/fe...) – Mark Suster’s Snapstorms uses Canny to ask his audience what they want him to Snap about (https://snapstorms.com/ask) Product Hunters get 20% off all of our plans through April 10th, no discount code needed. We’d love to hear your comments and feedback! Of course, post feature requests here: https://feedback.canny.io/featur... 😉😻

Loved what @sarahhum and @a13n were doing with Product Pains before — and now they've really dug in and developed a modern, attractive take on open customer collaboration.

@sarahhum and @a13n Beautiful. Just beautiful. This product is actually a dear hog for startups in the very initial stage, as it helps them to curate and set the community accordingly with the feedbacks from the early users. At the same, early users don't like to be bothered much as well, but this @canny makes it super fused. I am your user now :)

What is the benefit compared to uservoice (https://www.uservoice.com/) ?

We used Product Pains early on at Loom (previously Openvid/Opentest), and it was incredibly useful for us to figure out what we needed to build to get to where we are today. I'm confident in saying that it would have been much harder to foster an intimate relationship with our power users had it not been for having a Canny board embedded on our website. Keep up the great work Andrew and Sarah!

Thanks to Canny (back when it was ProductPains) we at Keystone know exactly what our users expect us to work on. (https://keystonejs.canny.io/feat...) It's simplified our management of the project, keeps our issue tracker clean of discussions and overall has greatly improved our lives maintaining a large open source project.

We at Repl.it are early Canny users and I honestly couldn't find a better way to get and manage feedback from our users. Live chat puts too much pressure on our team, email is a higher bar for users to send in feedback, and a forum is a bit too unstructured. Canny strikes the sweet spot between simplicity and power. And @a13n and @sarahhum are super responsive to feedback -- bug reports and feature requests often turnaround in the same day!

Yes there always has been a need to streamline and manage the feedback regarding whatsoever. Everywhere feedback is scattered and unorganized failing to realize its importance, majority dump the goldmine of genuine feedbacks. commendable attempt this one is. Kudos Makers @sarahhum and Andrew @a13n ..

Hey @sarahhum @a13n great work! Any way to integrate this / use for native iOS apps? Are any of your users doing this currently?

I've been using Canny for over a year now for my app, Dododex, and it's completely changed the way I gather feedback, bug reports, and communicate with users about the future of the app. My users are very passionate and are always suggesting new things — I've received over 350 suggestions on Canny over the past year. As a one person team, I don't have a lot of time and resources to gather and catalog feedback effectively. I used to keep track of feedback using a few different methods, but I had trouble quantifying what people wanted. For the past year, I've been using Canny to define and prioritize my product's roadmap. I'm pretty confident that Canny has improved my perception as a developer to my users — they know I'm listening to them and it helps me communicate the status of all of the ideas and future features. Rather than saying "It's on the to-do list." I can tell users "Here's a link to this request, where you can track its status." Highly recommend it! 💯

@sarahhum This looks awesome! Quick question: Are the monthly active users tracked by total number using the developer's app, or the number of people actively using Canny?

Congrats on a delicious looking product - and one that seems to offer so much for new projects. I do worry that at the usual price of $79 for the small team option, that is likely to be far too punchy for early stage small startups. But the single sign-on is reaaaaallly useful. Will no doubt give this a go though on the basic plan. Any plans to offer free trials to get people hooked on your sexy UI?

Just spent a while trying to integrate via PHP. A couple of notes. 1. If you need to implement in PHP, take a look at https://gist.github.com/inxilpro... 2. Most of what made it hard is that Canny is using an encryption algo that's not recommended by most (and thus not really documented). Take a look at my feature request: http://bit.ly/2nfk95f Overall, seems like a cool product, though.

Hi, Canny looks great, maybe i'm missing something though but I can't seem to see anything on your website about how the product works and what it really looks like for my customers? It looks like I have to spend time integrating it into my app, which is ideal, but I'd like to see how much work this is and what a typical end result looks like. Do you have docs, videos, anything we can look at before signing up?

This is incredible. This will change the way that products are shaped early on, now putting more control in the users voice, which is so important. The execution here is top-notch, I'm excited to see where this goes.

Been using for a while now, Sarah followed up with my issues pretty well and I'm no longer looking for an alternative to feature suggestion & prioritizing app.

Well done! The value prop is clear and compelling. As a small startup it's extremely important to collect feedback and plan the next big features. I believe your tool will help us to do exactly that. I look forward to your iOS widget, it will be useful for our app.

The UX of this is absolutely brilliant. Very nicely done. You just got yourself another customer.

Really awesome product that combines great design and usability to solve a real problem that entrepreneurs and product managers face. I used to use UserVoice for a couple of my apps, but since they changed their pricing model to an enterprise software model, I've been looking for a replacement tool. Canny looks like it would be a great alternative.

Is this similar to UserVoice?