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@nassaraf Thank you Naomi! Exactly right - lets you understand what led to the problem
@fishmanalex @nassaraf Well said, Naomi! That really captures the essence of why Bugsee is such an amazing developer tool
Really cool!
Especially the UX with screenshots. It's real pain in the neck to make good bugreports.
Can I expect support of tvOS and watchOS?
@perpetuous Thank you for the kind words, Sergey!!! We're looking into other platforms, but no dates yet. Happy to keep you posted.
@fishmanalex With a pleasure will upvote your future huntings, like "Bugsee for Apple Watch" and "Bugsee for Apple TV" ;)
@perpetuous Sergey, do you mind being the beta tester for these? Send me and email to finik@bugsee.com and you will be one of the first to know when we have something to show. Cheers!
Bugsee helps you debug your app bugs much faster. It combines bug reports with video to actually show you exactly what your user's experienced in your app. Worth checking out if you have an iOS and/or Android app.
This is awesome, been looking for an alternative to Crashlytics since Twitter sold it to Google. Very happy that an independent solution is out there 🔥
Has anyone here installed it? Would be cool to hear about the SDK's effect on app performance and stability.
@sebfeed Thanks, Sebastian. We hear this sentiment quite often. As for your question, yes, we have many customers live in the app store. Some of them were kind enough to comment above. Here is example, an email we received yesterday from one of our customers Jamie D. 
@fishmanalex right on, I've read through the testimonials on your website, but i'd like to hear folks directly address performance differences.
@sebfeed I'm biased, hence won't comment, other than probably - check it our for yourself :)
Thanks for hunting us @hnshah!
Hi Product Hunters, this is Alex from Bugsee.
We’re stoked to be here today, so we’re offering a Product Hunt exclusive 30% discount to anyone who signs up today (no credit card required).
Bugsee is a bug and crash reporting tool for iOS and Android apps. Like a black box on an airplane, Bugsee locally records everything that the app is doing. Whenever a bug occurs, everything you need to debug has already been recorded and available in an easy to view format:
- Video of user’s actions + touch events (including in live apps)
- Network traffic (including body)
- Console logs (including print in swift on iOS10)
- And so much more…
Also, last month, CrashProbe — the ultimate benchmark for mobile crash reporters — named Bugsee as the #1 crash reporter for iOS — http://www.crashprobe.com/ios/
Technical stuff about Bugsee:
- Added with just one line of code
- Increases the app size by ~300KB
- Passes all App Store certifications (uses only public APIs)
- Does not slow down the UI of a live app
- Secure fields are obstructed in the video recording
- Does not stream, while requiring only ~4MB of local storage
- Has a negligible impact on battery life
- Documentation: https://docs.bugsee.com/
- Fully functional demo: https://www.bugsee.com/demo (no signup required)
Hope to hear from you all on how we can improve Bugsee.
Thank you!
PS: If you’re interested in one (or more) of our stickers — let me know and I’ll ship them to you right away https://twitter.com/BugseeHQ/sta...
PPS: If you’re curious about Bugsee’s backstory, here it is https://medium.com/@fishman/my-c...
@fishmanalex Video capture has been a very helpful feature for diagnosing and managing bug reports. Thanks for building a great product and sharing your insights along the way!
@mohsin585 Mohsin. Your feedback was very valuable and helped us build a better product, thank you :)
@fishmanalex I can't wait to try this out! Non-iOS devs have no idea what a pain point remote debugging is. For example, here is our latest crash report from "the other guys": #788 - Foundation - _NSErrnoMessage. And yes, that is the entire message. Video is a game changer, really excited for this.
@kleneway Thank you for kind words, Kevin. We know, that's why we decided to build Bugsee a year ago. Ping me if you have any questions. Cheers!
Neat product , excited to try this one out for an upcoming app of mine. The landing is slick :) All the best for the road ahead
@h_halvi Thanks for the kind words, Harsha! Looking forward to working with you.
2 very good products launched on PH today and I couldn't be happier. Alex and his team delivers. Very solid product
Cheers to Alex & team... Interested to try this out. The more visibility we have into users' experiences, the better.
This looks great and we'll definitely be checking it out as a replacement to Crashlytics. We've had a few issues with it and now Fabric's been acquired by Google we're weary of its future.
@steve228uk Thank you for the kind words, Stephen! We have many customers switching away from other solutions. And yes, your sentiment around the recent acquisition is quite common.
Look really nice and I love the logo :)
Does Bugsee work with cross platform apps, like Cordova/PhoneGap, etc?
@flighthack Hi Vladislav. Glad you like the logo. Yes, Cordova/PhoneGap is definitely supported (see https://docs.bugsee.com/sdk/cord... for more info). We work with React Native applications as well. Let me know if you have any questions or need help integrating with your app.
This is a great service. With Twitter selling out Fabric/Crashlytics to the "you are the product, not the customer" Google, it is a great time to re-consider how you are handling your crash reporting.
@spivr Thank you Robert. That's quite a common sentiment. We obviously do not do anything with your data and do not sell it or use it for profit. Period.
Fantastic app our team uses this app often. Alex and the team have built a great product and I cannot wait to see the iterations the product continues to morph into.
@joshenglish Thanks for the kind words, John. All I do is tweeting, the rest is done by @finikk and awesome the team
@joshenglish Thank you, Josh. Better yet, please give us your feedback and send us feature requests to make sure it morphs into something that is even more useful to you :)
Congrats on the launch Alex! I saw bugsee a few months ago and was impressed at the amount of detail that it provides.
I'm an iOS freelancer and my clients love Bugsee because it's so easy to use and debug app crashes and even small problems with the Screenshot upload
We haven't used Bugsee yet, but I'm going to encourage the engineering team to use it. The crash reports and metrics will help me keep an eye on progress and productivity - and may help with evaluating any offshore resources.
@vinay123 Thank you Vinay. Let me know if your engineering teams has any questions. We have many customers with offshore resources and it does indeed improve their communication flow.
Not a developer, but I know Alex - he's incredibly passionate about making sure he's built the right product and giving his customers a great experience. This release looks great! Truly next gen bug squashing for mobile. Keep up the good work Alex :)
We've been following Bugsee for a bit now – the video idea is excellent for our testing phase and not having to rely on users to tell us exactly what went on and giving a perspective above and beyond crash analytics.
@gabetimes Thank you for watching us Gabriel and thank you sharing it here. Cheers!
@fanghai44 Qiming - appreciate your kind words. Honored to have Booster among our customers.
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