How do you measure the quality of software development?

Tatiana Vdovychenko
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I and my colleagues at JetSoftPro, a software development service, highlighted 7 key metrics: 1️⃣ Crash Rate: How often does your software fail? Keep it low to protect your users’ trust. 2️⃣ Defect Density: More defects = more headaches. Aim for clean, efficient code. 3️⃣ System Availability: Your software should work when users need it — period. 4️⃣ Code Churn Rate: Excessive changes can signal instability. Keep it manageable. 5️⃣ Mean Time to Detect (MTTD): The faster you spot issues, the faster you can fix them. 6️⃣ Mean Time Between Failures (MTBF): Long gaps between failures indicate reliability. 7️⃣ Customer Satisfaction (CSAT): Feedback doesn’t lie — users will tell you what works (and what doesn’t).
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