Talebook

Product is unstable, it crashes all the time, we got it for a project and paid the subscription. Clients complained that the app constantly crashed and that they could not access the content. Once the project ended we tried to cancel the subscription. It seems there is now way to do so, which is a complete scam. Worse... we keep receiving emails from mike@talebook.io but when we try to contact him asking to close our account, the email bounces back.

There is a not to neglect difference between the marketing materials and the features of the software. Competitor analysis for example is much more simpler and different to the illustrations of the website. I did some personas, wanted to create an UX Interview, but finally I also was remembered about pricing. For me a no-go that there is no pricing page at header menu or footer menu… You register, do know nothing about pricing and near to the end of the test subscription (which is also very hided) you even cant open the pricing page that the transactional mail is linking. Sorry, but there is so much UX going wrong that I cannot accept to work with as UX Designer, especially it the tool aims to help UX people like me.

Guys it's not working anymore. Am I missing something