Sutro

A smart pool monitoring device

4.5•24 reviews•

46 followers

A smart pool monitoring device

4.5•24 reviews•

46 followers

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Sutro is the simple, safe, and seamless way to manage your Pool (or Spa) water with measurements that make sense and monitoring that is automatic.

4.5

Based on 24 reviews

Review Sutro?

Sutro receives high praise for its reliable and accurate pool monitoring capabilities, with users appreciating its ease of use and the convenience of receiving real-time alerts for chemical adjustments. Many users highlight the excellent customer service, noting prompt and helpful responses. However, some users report issues with device functionality and customer support responsiveness, particularly regarding cartridge replacements. Despite these concerns, the overall sentiment is positive, with users finding Sutro to be a valuable tool for maintaining pool water chemistry effortlessly.

+21

Summarized with AI

Pros

automatic monitoring (8)

chemical level monitoring (8)

accurate readings (6)

customer support (6)

easy to use (5)

reliable device (4)

La Motte reagents (2)

real-time alerts (2)

Cons

cartridge problems (3)

customer service issues (3)

setup issues (2)

Pros

Cons

Reviews

Helpful

Glenn Beck

•1 review

I have used Sutro for a couple of seasons and have seen them go from startup to full production. Sure some hiccups along the way, but no other company has a product that uses liquid tests and I have found that their wireless connectivity is great. I have a large back yard and my hub is inside the house but still stays connected to the monitor in the pool. Wifi isn't an issue anymore like it was with pHin and Water Guru. They had customer support issues with the demand from this past season I was told, but they always compensated if service was unavailability or I got a bad cartridge and they said they added additional staff. Using Sutro has saved me a ton of money since I can now run my chlorine at 2ppm and can keep an eye on it daily and if it starts to drop I can adjust before my pool goes green. I also don't have to worry about my pH ruining my heater and I can keep it dialed in with the daily tests. Overall I'd highly recommend and if you have issues that aren't resolved then ask to have a customer support manager help. I did that and the issue was resolved within a day..

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3yr ago

Allen Tefft

•1 review

I use a Sutro that takes readings 3 times a day and sends them to my phone. Uses La Motte reagent cartridges. That gets me 3 important readings TA, FC, pH. I use this to do my regular chemical maintenance. This works well when I go away as I can tell the person at home what to add and how much without having to burden them with testing.

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3yr ago