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Sutro receives high praise for its reliable and accurate pool monitoring capabilities, with users appreciating its ease of use and the convenience of receiving real-time alerts for chemical adjustments. Many users highlight the excellent customer service, noting prompt and helpful responses. However, some users report issues with device functionality and customer support responsiveness, particularly regarding cartridge replacements. Despite these concerns, the overall sentiment is positive, with users finding Sutro to be a valuable tool for maintaining pool water chemistry effortlessly.
