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Sendbird

Sendbird

Omnichannel AI for delightful customer service

4.9•9 reviews•

931 followers

Omnichannel AI for delightful customer service

4.9•9 reviews•

931 followers

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Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
  • Overview
  • Launches7
  • Reviews9
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Company Info
sendbird.com
Sendbird Info
Y Combinator
Launched in 2016View 7 launches
Forum
p/sendbird
Awards
Sendbird Calls was ranked #5 of the day for May 7th, 2020
Sendbird 3.0 was ranked #3 of the day for March 15th, 2017
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Sendbird reviews

The community submitted 9 reviews to tell us what they like about Sendbird, what Sendbird can do better, and more.

4.9
Based on 9 reviews
Review Sendbird?
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Founder Reviews
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Other Reviews (9)
Vinoth M
Vinoth M
•8 reviews
Helps developers create awesome, flexible messaging features for apps easily.
Report
1yr ago
Wonbae Suh
Wonbae Suh
•1 review
Sendbird Ai Agents can be deployed in-app and web with upcoming support for omni-channels. It is the next big wave beyond generative ai chatbots
Report
6mo ago
Jackie Wang
Jackie Wang
•1 review
This product is user-friendly and straightforward to implement, particularly with the new AI Agent that enhances customer experience (CX). Drawing from my background as a CX agent, I find the product very intuitive. The team actively seeks feedback to improve functionality. Numerous enhancements are underway for a company with a strong infrastructure established for compliance, security, and trust.
Report
6mo ago
Chong Bu Won
Chong Bu Won
•1 review
Endless tenacity with customers and always strive for the best support and tech stacks out there!
Report
6mo ago
SK
SK
•1 review
I am excited and eager to see the next journey of Sendbird AI Agent.
Report
6mo ago
Jiwoo Im
Jiwoo Im
•1 review
It provided me with a great experience!
Report
6mo ago
Joon Kim
Joon Kim
•1 review
The integration of AI into customer service can really transform user experience. Sendbird’s approach seems well thought out, especially in how it balances automation with a human touch.
Report
6mo ago
류창현
류창현
•1 review
easy to use well designed sdk
Report
6mo ago
R-562 Md Rasel Sarker B-105 C
R-562 Md Rasel Sarker B-105 C
•3 reviews
nice project .i love this project for all time
Report
1yr ago