SafetyWing

Name: SafetyWing
Rating: 3.64 (94 reviews)

Global health insurance for nomads, expats & remote workers

3.6•94 reviews•

565 followers

Global health insurance for nomads, expats & remote workers

3.6•94 reviews•

565 followers

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Remote workforce tools

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Travel Insurance

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Health Insurance

Nomad Insurance: travel medical insurance for unexpected injuries and illnesses during your travels. Flexible coverage in 175+ countries. Nomad Health: fully-equipped health insurance for nomads, expats and remote workers. Remote Health: global health insurance to cover your employees and contractors worldwide under one plan, regardless of where they live

3.6

Based on 94 reviews

Review SafetyWing?

SafetyWing receives mixed reviews, with users appreciating its flexibility and global coverage for digital nomads and travelers. Positive feedback highlights the ease of use, responsive customer service, and quick claims processing, as noted by several users. However, many users report dissatisfaction with claim denials and complex processes, describing experiences of unfulfilled promises and poor communication. Despite these issues, some users, particularly those using the Remote Health plan, find it beneficial for remote work setups. Overall, SafetyWing is praised for its concept but criticized for execution.

+91

Summarized with AI

Pros

fast claim processing (11)

easy to use (10)

excellent customer support (9)

nomad insurance (7)

intuitive user interface (5)

quick reimbursement (4)

affordable pricing (3)

global coverage (3)

easy policy setup (2)

flexible coverage (2)

Cons

unfair claim denial (7)

complex claim process (6)

poor communication (6)

slow claim processing (4)

unprofessional service (4)

inconsistent claim handling (3)

Pros

Cons

Reviews

Helpful

Karsten Knorr

•1 review

I am with SafetyWings pretty much since day one. And even if claim handling is very time consuming and communication pretty often a pain in the ass I supported the idea of the product. But today I found out about the biggest lack in their policy which makes it a total no go. As one might know you need to renew your policy once a year - means each policy is valid for max 12 months. I thought this is just to adjust the monthly rates based on once ages but this is not the idea behind it. The reason for the yearly renewal is that this is how they try to avoid to pay for longer treatment or expensive claims. Imagine the following: You will have a bigger accident in month 11 of your 12 months membership. Initial hospital treatment will be covered by SafetyWing. But the hospital is scheduling your necessary surgery in months 13 (or to be more detailed in month 1 after the renewal of your policy). And imagine the treatment is a bit more complicated and expensive and the injury will need another 6 months to heal. In this case SafetyWing will pay exactly NIL, ZERO, NOTHING. Why? Because the renewal of your policy is considered as a NEW policy under their fine print and the accident that happened in your OLD policy is excluded from the new one as it is a "pre-existing condition". Imagine the situation that you have a longer treatment let's say because of a serious illness like cancer. They will stop their payments the day your original policy will expire and there is nothing you can do against it.

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3yr ago

Kevin Martin

•5 reviews

Needed int'l travel insurance for a big trip I was taking. Put it off way too long and was stressed, but safetywing made it really easy to buy and get proof of insurance right away. Easy easy! Their nomad alerts travel guide is an awesome newsletter to follow too.

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3yr ago

olenamaryjane

•1 review

I HAVE FILED A CLAIM with SAFETY WING/ WORLD TRIPS/TOKIO MARINE (all the same company) and what they did - they only found unreasonable excuses not to pay me! I got hospitalised in Thailand with Spontaneous Pneumothorax, the doctors told me its regular INSURED EMERGENCY CASE! MAP from Safety Wings tried to BARGAIN the hospital for too long NOT TO PAY THE FULL PRICE OF MY TREATMENT, so I had to pay all bills beforehand by myself because all their bargaining postponed my urgent treatment while I WAS IN A SEVERE PAIN!! The Pakistani guy is their so-called Medical Audit Professional, after my doctor talked to him he said "He is not a doctor, he has no medical knowledge!" By now I still didn't get payed! They offer money to my hospital directly (half price) and now rejecting to pay me anything??? Easy target! Just find a stupid excuses, no need to pay! PLEASE NEVER TRYST THIS COMPANY! THET ARE FRAUDS NOT THE INSURANCE COMPANY!

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3yr ago