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Record is a Customer Support layer built for B2B Saas that automates the resolution process using AI. Records collect, visualize, investigate, and provide insights on user sessions and logs while creating one source of truth for collaboration.
As Head of Support, I've been searching for the right tool to improve team efficiency and case resolution. Record's user-friendly interface, smooth integration, and rigorous privacy and security make it stand out among the many possibilities. Any support team needs this tool to revolutionize customer interactions and ensure a flawless support experience.
Love that we can use Record AI to identify the root cause of any user issue from countless data and get suggestions for fixing it without going through the hassle of back and forth.
