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So far, this is what I'm using for my lead sourcing work. I'm using the trial version for now. I wonder if the emails are really from the leads, I do hope so! So far, so good. Easy to use, saves me time to search manually.
Like others have posted they are an outright scam. I signed up for a free trial only to find it lacks half the features of a real account, so I could not assess if it was useful or not. I tried to cancel through the portal only to find they don't allow this. I emailed support 5 days before I was due to be charged and requested they cancel it. Charles pretended to not be able to find my account even though I showed him screenshots as proof of my account email and credit card. He delayed it some more until I was charged. I asked for a refund and now he is trying to tell me that once they make a charge they don't give refunds. Not sure what you think, but this is blatant theft and bad business practices. Now I'm doing a chargeback through the bank to get the money back. The thing is if they actually had a good product I wouldn't have cancelled my account. If they actually had a good product would they have to act like such douchebags? No.
I wanted to jump on trial and trey tried to charge me 621 USD without any notification, after I tried to cancel the trial, but my card was charged, I can't get refund and their support is a full silence, horrible!
I have been using Ninja Outreach November. Their support is awesome and answer nicely. Recommend for all marketers who don't want their businesses to isolate.
They make you trial into the highest paid version, with zero notifications thereafter if your trial is over or when they charge for the next month. On reporting this to them, their response was cold and a variation of 'your problem'. Felt scammed, but maybe this is their understanding of subscription models - optimize for people forgetting about the tool.
