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Kore.ai empowers businesses to improve customer engagement, streamline operations, and enhance user experiences through conversational AI technology. This platform is flexible, scalable, and adaptable to various business needs, making it a valuable tool for companies looking to leverage AI in their digital transformation strategies.
Kore.ai's platform is user-friendly and low-code..I like the way they build their GenAI framework with pre-built and custom integrations available to any 3rd party LLM providers. I give them a 5 out of 5.
One of the best conversational AI platform on the market which simplifies building scalable bots and provides flexible support to meet enterprise needs.
Kore.ai is a leading provider of conversational AI solutions, known for its advanced Agent AI products that significantly enhance contact center operations. These products are designed to help agents reduce Average Handling Time (AHT), assist in After Call Work (ACW), streamline the onboarding process, and improve Customer Satisfaction (CSAT) scores. Few of the cool features that helped in my businesses are: • Real-Time Assistance and Guidance • Automated After Call Work (ACW) • Reduced Onboarding Time • Providing analytic on Agent usage • ROI analyser By reducing AHT and ACW, accelerating onboarding, and enabling proactive engagement, these solutions not only boost operational efficiency but also deliver superior customer experiences. The continuous feedback loop ensures that the solutions evolve and remain effective, making Kore.ai a valuable partner for any organization looking to transform their contact center operations.
Kore.ai's platform is user-friendly and low-code and best use for conversational ai.I like the way they build their GenAI framework with pre-built and custom integrations available to any 3rd party LLM providers.
Loved the user-friendly interface of the XO platform, which allowed me to build chatbots/virtual assistants (for any use case) quickly and with ease, without the need for any technical expertise. I strongly recommend all bot/IVA enthusiasts try the XO platform for a seamless and efficient chatbot development experience.
Exceptional Conversational AI Platform! Kore.ai has a truly revolutionized approach to customer and employee interactions. The platform’s user-friendly interface and no-code tools make it incredibly easy to develop and deploy sophisticated virtual assistants and chatbots. The flexibility to choose the best LLMs and infrastructure tailored to our business needs is a game-changer. The support team is outstanding. They are always receptive to enhancement requests and continuously improve the platform’s capabilities. The analytics and NLP enhancements have significantly boosted our operational efficiency. Kore.ai’s commitment to innovation and excellence is evident in every aspect of its service. Highly recommend Kore.ai for any enterprise looking to enhance their AI strategy and deliver exceptional customer experiences!
Kore.ai offers a AI platform with low-code with lot of templates for easy onboarding for ChatBot journey. It has variety of functionality ranging for traditional vitual assistants to the LLM powered bots.
The open platform, scalability and guardrails for responsible use of AI makes Kore.ai the best choice for enterprise users.
