Instant bug replays for product teams ad customer support teams. Dummi halves the time the time your team spends dealing with bugs by providing complete context in one click.
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Instant bug replays for product teams ad customer support teams. Dummi halves the time the time your team spends dealing with bugs by providing complete context in one click.
Dummi is an amazing tool to help with finding bugs 🐛 In our company, we've used it directly with our clients for one-click-bug-reports and our team utilises it internally for testing our new features. It's very easy to use and saves you a lot of time!
Awesome tool for bug reporting, easy to use, lots of cool features!
Dummi
@giulia_dressler1 Hi, congrats on the launch on PH!
And how do you report on mobile devices? On the free plan, how many projects can you attach Dummi to?
Dummi
@julia_zakharova2 thank you Julia! Unfortunately we don’t support mobile apps just yet. You can create as many workspaces as you would like and use our Chrome extension on a free plan :)
Usually plugging in the Dummi button on your website is $49 but we are running a 3 month free trial for new users today!
@giulia_dressler1 Logging in via google doesn't work, and neither does email https://skrinshoter.ru/vVG3RkYtUpi
Dummi
@julia_zakharova2 thank you for letting us know, we got it fixed so it should be working now!
Manna
The instant reporting feature could revolutionize bug tracking! Does captured technical data include console logs/network requests, or is it limited to screen recordings? And any plan to support mobile app?
Dummi
@desmond_ren1 Thanks Desmond!
The technical data includes console logs and network requests. So you basically will get a video of what went wrong, network and console logs, reproduction steps and session info (what browser they were using, etc). We would consider supporting mobile apps if there was demand for it :)
Kill Ping
Dummi
@agzee thank you so much! let us know how you find using it :)
It keeps a recording of what the user was doing for the last two minutes on their own browser, so it doesn't go anywhere, until they decide they want to report it.
@giulia_dressler1 Great idea! I have a few questions. How does this play into GDPR requirements? How large can the total recordings stored in the browser get?
We currently use Clarity to look at user sessions, to try and see what actually happened. However, Clarity doesn't record anything, it recreates a "simulation" of the user sessions. But something like your tool would make it so much easier for us to debug website issues.
Dummi
@npsquared Hey Nitin, great question! Dummi is fully GDPR compliant, meeting all necessary data protection requirements and we can get a DPA signed as well if required. The recordings are never longer than 2 minutes and they have no impact on performance.
Totally feel your pain about Clarity! We had the same issue when we were using Clarity, so Dummi is a big life saver :)