Best Delighted Alternatives (2025)

The best alternatives to Delighted are Look back, Reactful, and Vitally. If these 3 options don't work for you, we've listed over 30 alternatives below.

Intercom — Startups get 90% off Intercom, the complete AI first customer service platform

Promoted

See how people really use your app.

Response human marketing to trigger empathy

Vitally is a platform for Customer Success productivity, enabling B2B companies to reduce churn, increase expansion, enhance customer experiences, streamline operations, and maximize team efficiency. Leading companies such as Zapier, Segment, and Productboard use Vitally to power their Customer Success efforts.

Vitally is a top-tier product that each and every CS team should use. This product lifts the hood on your customer data and health, opening the door for an opportunity to provide a world-class customer experience. Take the jump and give Vitally a whirl!

Survicate makes collecting and analyzing customer feedback effortless. Gather user insights through email, website, in-product, and mobile app surveys, and connect other feedback sources like reviews, support chats, interviews, and more. All your feedback lands in the Hub, where it gets categorized and analyzed automatically with AI, giving you meaningful, ready-to-use insights without the manual work. Use the insights to improve your product and give your customers exactly what they want.

Get more customer feedback with simple one-click/NPS surveys

Listen to your customers to know exactly what to build next, keep them in the loop to drive retention and feature adoption.

Receipts that increase CLTV. Exclusive (early access to PH)

Add emotional intelligence to your bot

Every Wednesday, receive a handpicked selection of tools made for Product Managers, Product Designers, UX Researchers and every member of the Product team.

Very powerful to figure out what your users think of your products. Ideally use as early as possible in the product-development lifecycle!

Take a modern approach to customer feedback with microsurveys and advanced analytics. Maximize customer lifetime value.

It was easy to use Wootric. Integrate NPS email after order, track the NPS, integrate with Slack... Easy and perfect.

TinyNPS is a free email-based feedback tool. Brought to you by the team at Pisano ❤️

Free online survey tools & market research software from SurveySparrow - turn your boring feedback surveys into engaging conversations. Create surveys, now!

The most effortless way to have asynchronous video conversations. Engage your community, recruit new talent, generate more leads, and much more. The business tool that lets you build instant trust, put a face on your brand, and have more personal interactions at scale.

Formberry is the #1 Typeform alternative. Sign up free forever and get unlimited responses and a custom subdomain. 🫐

NomBot lets you capture customer feedback and ideas without leaving Slack

SatisMeter helps online businesses collect customer feedback using Net Promoter Score (NPS). Understand your customers, reduce churn and improve product!

Gather actionable feedback in one click

The Most Effective Way To Engage And Learn From Customers

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click feedback surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever.

Delighted alternatives

The fastest way to gather actionable feedback from customers