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Launched on March 15th, 2022
Launched on October 20th, 2021
Twilio is praised for its robust communication APIs and ease of integration, making it a versatile tool for businesses needing reliable customer interaction channels. The makers of AI Patient Intake highlight its capability to facilitate SMS interactions. However, users frequently criticize Twilio's customer service, citing difficulties in account verification and support responsiveness. While its documentation is well-regarded, the pricing is often seen as high, particularly for smaller businesses. Despite these challenges, Twilio remains a powerful platform for those who can navigate its complexities.
