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The game while waiting for a response is brilliant, but that isn't even the best part, I love the free version. I have a small start up and that version will do wonders. It's a brilliant way to get yourself out there, plus the chat experience is nice.
Crisp is already my go-to customer support platform. But I don't understand why some people still aren't using it. It keeps getting better and better!
Excellent in many things... but lacks in basic things... The bot is the thing I wanted to use more, but... I already went to another solution in WhatsApp. Bot just waits for a reply for 20 minutes. Bot has a maximum of 200kb to store ALL THE SCENARIOS. Bot waits for a response, if users sends something that doesn't match it, it doesn't listen anymore and don't even has the hability to say something when the answer doesn't match... It's a shame, so much potential.
I am using CRISP for now a year. Very great tool and very great support. I advised anyone who are looking for a customer service tool to choose CRISP. Can't wait to test Magic reply !!
A great product, nicely polished and works very well. The best Slack-integrated chat app that we have found.
If you need live chat, Crisp is the most powerful, user-friendly, and affordable software I've used. Honestly, I recommend it every day.
I have a personal experience with this tool. It helps our team in many ways: I do not have to write the same thing 1000 times. There are shortcuts, so if the answer repeats, you can save it for later use. Also, there is a Live translation in many languages. If people ask so often (and they do), you can create your FAQ site. Thanks to Crisp. And edit feature after sending an email is also TOP. You can recreate the email until will be delivered to the receiver's mailbox. And now, the AI feature? Guys, you are pretty awesome!
