Overlay by Crisp - The new AI-powered site search experience

Hey Product Hunt Community! 👋 I'm super happy to hunt Overlay, built by the amazing Crisp team. It seems to me we’re coming to a chatbot-fatigue era where people visiting websites don’t want to talk to a bot. And this is a huge problem. it’s a problem for your business, because you’re losing potential customers, and it’s a problem for your team, because they are not helping your customers to get their answers. With Overlay, companies can now fight poor website information research and provide anyone with a powerful website search engine, displayed as a full-page pop-up on your website, before anyone can get in touch with you. Here’s what makes Overlay different: 🔍 Trained on custom data: powered by Crisp AI intelligence hub, you can train an AI to speak and sound just like you do. 🤝 Fully customizable: whether it is through Crisp well-known chat widget or through a Javascript SDK, you can build the website search experience you’ve always dreamed of. 💡 Smooth transitions: At some point, it’s still great to speak with someone and Overlay allows this transition, very seamlessly. I’m excited for you to try it out and would love to hear your thoughts, questions, and suggestions. I think @baptiste and @valerian, Crisp co-founders will be hanging out in the comments, so don’t hesitate to ask them your questions!

Game changer for our users at Scribe Mail. Reduced customer request on the support by 30% while being more interactive for them.

All the best for the launch @valeriansaliou & @baptistejamin!

Wow, Overlay sounds like a game-changer! 🚀 I've been feeling the chatbot burnout lately, and it's refreshing to see a solution that tackles this head-on. The idea of a full-page search pop-up is intriguing - it could really streamline the user experience. I'm particularly impressed by the AI training aspect; having a search that truly reflects your brand voice could be huge.

Users not getting lost anymore? Sign me up!

What a great add-on! Can't wait to try it 👏

Great product! I've been a user for a long time and the team is killing it

Crisp is for sure the greatest product out there for customer support. This new version looks incredible. Keep up!

Great launch! Happy to scale Kalent customer success with Crisp latest features! Congrats from Nantes @valeriansaliou @baptistejamin

Congrats guys! Look really nice :)

I've been using Crisp for over 5+ years now, absolutely love it. Had the chance to preview the new Crisp and I've been enjoying it for days. Absolute game changer! Great work team!

The new dashboard customization makes tracking Kips so much more efficient. Just what my team needed.

Amazing! Well done guys

Congrats on the launch, @alexd. Wondering if you have plans to integrate into the codebase to understand and answer how to questions or enable users to take action in the product within the search box. e.g. user asks a question, and your bot provides an answer and a button to take that action right there.

Love this new update + the new UI of the product, congratulations guys 🚀🙌

Wow! Overlay is game changer! I cannot recommend Crisp enough! Great work, team!

This is just awesome! The tool we've been waiting for! Thanks guys!

Great product for customer support. Congratulations on the launch. 🙌🏻

What a team ! I was already impressed by their support + AI solution, but now with this addition, it's way above the competition. Congrats to the team you're the best !!

Congrats guys! A game-changer feature!! So excited to have it on Jimo 🚀