I don't typically leave reviews but i love this product, I've been using Canny personally since the beginning but was recently successful in convincing the rest of the team we need this for our product.
It's been a success story since day 2 of implementation. I could never revert to our old ways of capturing feedback. Love this in every way and the great people that support the project!
The worst product and people in history. They're literally just using companies to run free ads on their public sites to get more traffic for themselves. All your data and roadmap is locked in - and oh - all your competitors can see everything in public, along with your customers - of which the noisiest 5% (that pay no money) will complain loudly in public. Anyone who uses a public roadmap is totally screwed.
Hey, Amit!
I just saw this review, and it sounds like you had a less-than-ideal experience. We definitely could've done a better job communicating our functions as well. I'd be happy to discuss via email, and I'll personally help you get set up if you want to give Canny another shot. Feel free to reach out to me directly. jacques@canny.io
Just to clarify a few things here:
- We do have an option to remove our minimal "Powered by Canny" branding on our Business plan.
- We offer an API as well as CSV exporting to pull your data from Canny when needed.
- Private boards are available in Canny to restrict who can view and participate in feedback.
I discovered Canny 2 years back while on a hunt for a solution to idea generation for employees within an enterprise company. From generating crowdsourced ideas to collecting customer feedback to doing behind the scenes project management, Canny does it all with a clean, responsive interface that delights the end user.
Hey there!
We actually do have an SDK that solves the "yet another account" problem. You can pass over some data to make it a completely seamless experience for the user. Even better, you can embed Canny right into your product and use SSO to attribute feedback automatically. Again, a seamless user experience! Details are at https://developers.canny.io/install
Please reach out if you have any questions getting that set up! support@canny.io
