It's unclear if this is connected however the timing is perfect. I've been a customer for 5 months, paying autocode for a upgraded account and never went over the request limit for the free account so I downgraded. When doing so, the very first day somehow it went over it's request limit and they completely shut down my bot. I can't prove they're connected but between the timing and the fact I never had this issue before makes me wonder. I reached out to support and they said they really don't know what happened, they can only see what I can see.... Idk, it was great when I was paying for it but as soon as I decided to go with the free account things went down hill on the first day, fast.
