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I was extremely disappointed with the lack of data security offered by this product. It was easy for unauthorized users to access my sensitive data, and the customer support team was unresponsive in addressing the issue.
Buggy. Linkedin integration often sends the same message 3 or 4 times to the same person and I've received complains. Stats are also not accurate, It was showing 54 email sent from my inbox in the current/last week when in fact the last ones have been sent 2 weeks ago. Reason being, they count AND HAVE ACCESS TO ALL personal emails as well, not only the ones sent with apollo. this is a big privacy concern for me. It would be best to use an email account that is only used for this purpose, not your personal work email Pricing and plan structure is unclear. You feel like not fully aware about what you get in the plan. Just when using certain features you find out you need to upgrade. Linkeding connection request with customized message doesn't work without Linkedin premium account (not Apollo's responsibility of course but this is absolutely not stated anywhere). Support team is a bit unresponsive, they reply only to the things they know and regarding the bugs they just make you wait days and give you no actually solution or debugging support.
It's a great way to get started with outbound; however, I still find verified emails bouncing and have to run through another list verification service.
Solid outreach tool, and they seem to be adding warm up features which is great.
Our sales team uses Apollo.io to outbound cold email campaigns, it's easiest to use and love that it's prospecting database plus outreach.
Very usefull tool that allowed us to scale our outbound strategy from lead gen to sending. Their product evolve very fast and they keep innovating. Why not 5 stars?: Replying to emails from multiple domains is far from being optimized.
I do not recommend this software for several reasons. One being is their unfair policy of luring in annual subscriptions with a discounted rate and then refusing to pro-rate a request for a refund on a cancellation. The root of the problem has to do with very poor quality lists generated in their application. I've created several email sequences only to find many of the email addresses are bad or bounced. In order to benefit, you would need to send out tens of thousands of emails, which would take an enormous amount of time due to the way emails go out. I do not recommend this product.
Apollo's affordability makes it a perfect fit for my personal use. It provides the features I need without breaking the bank.
