Userlist

Customer messaging for your SaaS product

5.0•3 reviews•

135 followers

Customer messaging for your SaaS product

5.0•3 reviews•

135 followers

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Team collaboration software

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Customer support tools

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Email marketing

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Marketing automation platforms

Userlist is a customer messaging tool that helps you onboard and engage your SaaS users after they sign up for your product. It’s much more efficient than building an in-house solution, and way less complex than Intercom and other enterprise tools.

This is the 5th launch from Userlist. View more

Visual Workflows by Userlist

Build powerful product-led experiences

This new feature makes Userlist an automation powerhouse for product-led growth 🔥 Now you can build complex omnichannel campaigns, use advanced logic, and run A/B tests. All while enjoying the recognizable simplicity of Userlist.

Visual Workflows by Userlist gallery image

Free Options

Launch tags:

Email•Email Marketing•SaaS

Launch Team

Benedikt Deicke

Userlist

Maker

📌

Hey ProductHunt! It’s been a while since we last launched a major feature, but it feels good to be back 😊 At its core, Userlist has always been an automation tool that happens to send emails. It’s the way we architected and designed the application when we started out in 2017. There are a handful of systems that work together as building blocks (Yes, I’ve always enjoyed playing with Lego) to power everything. So far, our campaigns have been a thin presentation layer on top of one of those systems: the automation engine. The automation engine is essentially a programming language. It has various statements (like conditions, loops, and delays) and a couple of built in functions (like sending messages). All of these components, are pretty self contained and can be composed into more complex functionality. We’re super excited to finally release our visual workflow builder that exposes these building blocks for everyone to use. While it’s “just” a new presentation layer on existing systems, it’s a huge step forward for Userlist as a product. Building campaigns is much more flexible now. Instead of just having conditions on messages that define whether or not it’s send, you can now build more complex flows that are also easier to grasp just by looking at them. This is only the beginning. We’re excited about the new opportunities this new way of building automations opens up. We’ve got some exciting things in the pipeline.

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1yr ago

Daniel Feles

MindOne

@benediktdeicke Exciting stuff good luck and congrats!

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1yr ago

Benedikt Deicke

Userlist

Maker

@dfeles Thank you!

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1yr ago

Queen Raae

Outseta

😹 LOL

It's the prettiest workflow builder I've ever seen. I know I said I didn't want one, but when using this one I am happy you didn't listen 🤪

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1yr ago

Jane Portman

Userlist

Maker

@raae Thank you Benedicte ;)

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1yr ago

Jonathan Markwell

Coverage Book

I've been a happy Userlist customer for years. Super exited about where it's headed. My favourite part of this new feature is "Send Internal Note". I can easily set up a workflow that emails me each time a new customer reaches a milestone. This way I can experiment with manually sending personal emails to people before automating completely. These kinds of workflow builders often feel slow/janky. My experience so far with Userlist's has been faster then expected and flawless. This feature is a user facing demonstration of how high quality a product Userlist is.

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1yr ago

Jane Portman

Userlist

Maker

@jot Thanks so much Jonathan. Lovely to hear that. Hope we keep you happy for many more years to come :)

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1yr ago