Typedd

Maker

📌

Super excited to introduce Userscom ✨ I initially built Userscom for myself and have been using it for my projects for several months. I've always wanted customer support that focuses more on providing a great user experience for busy website owners, along with the right AI features. Not just AI feature bloat. You'll love the experience it offers. Here are some of the coolest things in it ↓ 🤖 AI organizes your customer tickets into tabs. ✅ AI turns actionable tickets in todo list. 📚 Stack tickets separately for later follow up. 👨🏻‍🦱 See customer attributes at a glance. ✨ Best UX for a customer support software. We've free plan available too. You can send & receive unlimited tickets. I would love to hear your thoughts on it if you give it a try. (We're working on this every day, so if you ask for a new feature, we might be able to ship it within a week or in 2-3 days.)

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1yr ago

Aman Wen

Threw this an upvote seems to be a smart way to tackle customer service I’m curious, does the AI balance the personal touch customers need with the efficiency we crave? It’s got to feel like more than an algorithm at work. Ready to watch my to-do list shrink (fingers crossed). 🎟️💡📝

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1yr ago

Usama Khalid

Typedd

Maker

@aman_wen Userscom won't send auto replies to your customers yet. Currently our focus is to use for just assistance purposes. Making the experience more productive for the website owners.

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1yr ago

Roman Martirosyan

Congrats on the launch! I like the idea of organizing tickets into tabs and turning actionable ones into a to-do list. How does the AI handle more complex or nuanced customer queries? Can users customize the way AI organizes and prioritizes tickets based on their specific workflow?

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1yr ago

Usama Khalid

Typedd

Maker

@r_martirosyan Glad you liked that part. For the more complex or nuanced customer queries you can type in prompt as you were to explain a human assistant to organize and AI will organize those tickets into that tab. Would love to talk more on it. Do you have LinkedIn?

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1yr ago

Userscom

Simple, smart, AI-powered ticketing software

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