I ve been posting a new thread every week since the product was featured on Product Hunt. I m a programmer who has worked with founders for over 10 years, and this is the first time I m leading a product from ideation to 58 users. It s the most amazing time of my career.
Last week, I didn t post. I was busy with another training session and talking to real people in the real world. One of the Viva Technology exhibiting teams invited me to join their stall as an exhibitor, and I took the opportunity. It went well on the first day, I was a bit shy and unsure how to start conversations with people in person. But the following days got easier.
I wasn t supposed to talk about my product at the event, but I still did something to attract attention from passersby. I displayed an image on the iPad and it worked.
Typewriting
Hello Community,
Presenting a new way for customers to reach out - or for you to collect their feedback.
A little flashback, In real world:
- customers directly talk to us
- we listen to their frustrations
- ask them follow ups to learn more
- explain to hold him
In the digital space, we only have forms for contacting us, having feedback, or conducting surveys. Boring and no engagement.
We are offering a new approach of new approach to it. Typewriting AI helps you build your own AI assistant who responds your customer on your behalf, asks follow up questions and gives your customers to have an explanation if required.
Not just another website chatbot. Anyone who works with customers can use it, it takes a few minutes to get started, share a personal contact link, collect key info, and let customers get the answers you’d usually give.
What it helps you with:
✅ Avoid sharing your personal contact info
✅ Keep your inbox (email/messaging) clean
✅ Let AI handle initial communication
✅ Focus only on real, solid customers
✅ Avoid wasting time on leads that don’t fit your service
I’d really appreciate any thoughts you have — whether it’s a small suggestion, a new idea, or even a tough critique. Everything helps me see this more clearly and improve what I’m building. Feel free to share whatever comes to mind, I’m here to learn and iterate.
Thank you very much for stopping by 🙏
This is a fresh take on customer communication! I really like how Typewriting AI goes beyond typical chatbots by asking follow-up questions and providing explanations, making interactions more natural and helpful.
How does it handle complex or unexpected customer queries? Is there a way to seamlessly escalate conversations to a human when needed?
Typewriting
@evgenii_zaitsev1 Hi, thanks for your nice comment. I must admit I am not a good explainer, yet you got it correctly.
There are two approaches for handling complex queries:
1. Saving knowledge base project basis (files & short notes), as well as for individual contacts
2. You can do direct replies in real time from for each contact
Technically it's a messaging app, AI acts to continue the conversation.
I loved Typewriting AI! It’s super helpful for handling customer chats without the boring old forms.
The AI asks smart follow-up questions and explains things clearly, which saves me tons of time. It keeps my inbox clean and lets me focus on real leads.
Unlike other chatbots that feel robotic, this one feels like a real conversation, and the knowledge base makes it easy to customize. Awesome job, Moin!
Typewriting
@iliassami We truly appreciate your continued support. It means a great deal to us.
🙏