With Support Ninja, you can easily automate your follow-ups, trigger multiple actions in one-click and keep your inbox clean. That's not all, we will even merge your duplicate conversations and have everything centralized ⚡
Hi, great product. Quick question: how can one identify which conversations to merge? Are you using email as a unique identifier or something else? And what if the user is using a separate name (handle or even email) on social media?
@john_aakash - That's a great question - We use the email as the unique identifier for this feature. So we will be able to merge as long as the other conversations were also opened with the same email :)
It's time to become a real Support Ninja. Automate your conversations and merge duplicate conversations in one-click.
With Support Ninja, you can easily automate your follow-ups, trigger multiple actions in one-click and keep your inbox clean. We'll snooze the conversation, send automated follow-ups, close the conversation and even reopen it for you. That's not all, we will even merge your duplicate conversations and have everything centralized so you get to “really” focus on what most important, your Customers
Why is Support Ninja the right app for your team?
⚙️ Reach out to your customers when it matters the most – Send automated follow-ups during specific working hours or at a specific time (a new feature launch, maybe?)
📢 Engage, Re-engage, Repeat – Connect with your visitors, leads, and keep the conversation going.
➕ Say goodbye to duplicate conversations. You can merge all duplicate conversations into one conversation and manage your queue more efficiently.
Are you looking for
- A better and more efficient way to manage your queue?
- To easily automate some repetitive tasks?
- To resolve issues much faster?
- To have happier customers and improve your customer satisfaction?
Then Support Ninja is the perfect app for you and your team. How about giving it a try? – We have a 15 days free trial – No credit card required 🔥
Hoffen
Support Ninja
Support Ninja