Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages.
Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Delightful customer experiences with omnichannel AI
Stop reacting to customer issues. Start anticipating them. Proactive customer service is the future, across every channel - mobile, web, social. Powered by the robust platform behind 7 billion monthly conversations. Transform your customer experience today.
With billions of conversations powered monthly, Sendbird has a unique understanding of what makes for exceptional customer service—and where businesses fall short. They know what customers want, and their new AI agent for customer service delivers just that. 👉 Check them out!
Hi folks, it's John, CEO of Sendbird. We are so so excited to show this to the world today. Our team has been operating the world's no.1 mobile messaging infrastructure for nearly a decade, and along with omnichannel, we're now bring the best of AI agent to the market.
A full on omnichannel AI agent for customer service! :) Welcome to the future. We're here to take the customer experience to the next level! 🚀🚀🚀
@doshkim Congrats on the launch! I’ve been waiting for something exactly like this to level up customer support. Having users from all over the world has always made it challenging to provide a great experience when our team is offline. I’ve been thinking a well-designed AI agent could make a huge difference, and it looks like Sendbird nailed it! Kudos to you and the team! 🚀👏
After a decade of partnering with top-tier global consumer brands through our chat API, we’re excited to introduce Sendbird AI Agent—the culmination of our Gen AI expansion over the past year.
What sets us apart? Omnichannel support across chat, email, SMS, and instant messaging, combined with a state-of-the-art workflow designer that makes integrating complex workflows effortless.
With this Product Hunt launch, we look forward to connecting with more builders. Try it out and let us know what you think! 🚀
This product is user-friendly and straightforward to implement, particularly with the new AI Agent that enhances customer experience (CX). Drawing from my background as a CX agent, I find the product very intuitive. The team actively seeks feedback to improve functionality. Numerous enhancements are underway for a company with a strong infrastructure established for compliance, security, and trust.
Rye
Sendbird
CastRecap
Sendbird
Shadow
Sendbird
Tana
Sendbird
Sendbird
Sendbird