Reach out to your prospects directly in their favorite messengers, stand out from your competitors and get more engagement with 3X+ increased conversion rates.

Don't switch between the apps anymore! Reply Now helps you to connect social messaging/communication tools to Intercom and respond to chats from a single place. Connect an unlimited number of messaging apps, invite team members, and assign chats to them.

Today, we are happy to launch Reply Now for Intercom, our standalone product that lets users connect their social communication channels to Intercom. Intercom is a great platform for customer support and lead generation. However, it lacks connection with messengers. From our side, we enabled handling WhatsApp chats (both regular and business accounts), Facebook Messenger for pages, Telegram bots and Viber Business Accounts in Intercom making this integration really powerful! We are looking forward to hearing your feedback and hope you enjoy using our great application.

@eugene_lymar Thank you for making it happen!

@eugene_lymar great product Eugene! Congrats on the launch!

@luca_renga thank you!

Super awesome product in terms of UX and idea! I've been managing my previous business and messengers was a main channel for sales and support. Because you don't loose your lead in Telegram of FB Messenger after user leaving a website. And this flow way more natural and easier for user versus leaving email and waiting for the response. I would be happy to test it with Intercom.