FeedBear

The simplest way to collect and manage customer feedback

15 followers

Project management software•Customer support tools•Customer loyalty platforms

Listen to your customers to know exactly what to build next, keep them in the loop to drive retention and feature adoption.

Launch tags:

Web App•Customer Success•User Experience

Launch Team

News API

What benefits does this have over Canny? You cost the same (and look the same too).

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7yr ago

Tomáš Vestenický

LUNADIO

Maker

@highaced Hello Jordan, I don't know Canny that good to to tell you exactly. But we sure are similar. There are many new tools that operate in this area. FeedBear came from a personal need and I thought – why not build this for anybody to use? It's still early to tell how, but I'm sure our customers' specific needs will separate us further down the road.

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7yr ago

Philippe Lehoux

Missive

@highaced @tmvst I can't believe you don't know about them... I mean the UI is exactly the same (your second screenshot)... for anyone interested in this product... just go directly to the real innovators https://canny.io/

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7yr ago

News API

@tmvst @plehoux This is clearly a Canny rip, no doubt about it. But I think that's OK, companies copy each other all the time, and it's usually good for the consumer (that's us). But where I'm struggling here is the identical pricing. If the price is the same, then it's going to come down to quality and value for money. Canny is made by Xooglers so there's an implied level of quality there, they've been around for longer, and it's a more mature product, so I'm struggling to understand why I would choose this over Canny. That's what I meant in my original post. I would typically expect a copy-cat product to be considerably cheaper, like 50%, especially as this type of service is cheap to scale and running costs will be low.

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7yr ago

Ivan Homola

FoxyApps

I run my own product so I decided to give it a shot and integrate FeedBear. I plan to share a link with my customers in the upcoming newsletter so will see if they give me some feedback.

Pros:

- Super easy to use

- Intercom integration

Cons:

- I wish there would be some video walkthrough

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7yr ago

Shreyaa Ratra

@tmvst, Do you plan to do outbound sales for this product ? If yes, a) Target recently funded SaaS start-ups. Since they have raised funding, they would be spending money on marketing. More marketing >> More users >> More feedback. b) Target companies who are hiring for customer success. Since they are hiring for this role, it means they want success for customers. Hence your product.

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7yr ago

Tomáš Vestenický

LUNADIO

Maker

@shreyaa_ratra yes, the option b is interesting, thank you :)

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7yr ago