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Launched on May 14th, 2024
Canny is a single place for all customer feedback. It saves you time managing all the feedback while keeping your customers in the loop. Let your customers post and vote on feedback from within your website or mobile app. You'll get an organized list of feedback that you can use to inform your roadmap.
With Canny for Intercom, you can capture feedback you get from customers during conversations. You can also collect feedback directly in Intercom's new Messenger home. Show your customers that their feedback is valuable. Canny will send updates when you launch new features. Setting it up only takes a couple minutes. Try it out! 🙃
I don't typically leave reviews but i love this product, I've been using Canny personally since the beginning but was recently successful in convincing the rest of the team we need this for our product. It's been a success story since day 2 of implementation. I could never revert to our old ways of capturing feedback. Love this in every way and the great people that support the project!
The worst product and people in history. They're literally just using companies to run free ads on their public sites to get more traffic for themselves. All your data and roadmap is locked in - and oh - all your competitors can see everything in public, along with your customers - of which the noisiest 5% (that pay no money) will complain loudly in public. Anyone who uses a public roadmap is totally screwed.
I think the dark mode would have been a cool feature in canny. and there's a little bit more issue on the mobile users (responsive issue)
I discovered Canny 2 years back while on a hunt for a solution to idea generation for employees within an enterprise company. From generating crowdsourced ideas to collecting customer feedback to doing behind the scenes project management, Canny does it all with a clean, responsive interface that delights the end user.
