Hi, guys, I'm Sari, the co-founder of Bontact. I'm a huge fan of Product Hunt and really excited that we got hunted!
We started Bontact in 2014 because we saw that there were more and more communications channels that people were using, and we saw the need for a solution that brings them all together in one package. The idea was that the same way you might talk to your friends via phone, email, chat, SMS, Skype, Whatsapp, etc. throughout the day, websites should let their visitors talk to them through many channels easily from one place.
We've currently got six channels in our widget and are working on adding more, as well as more features like bots.
I'll be around all day to answer any questions, so just ping me if there's anything I can help with!
@bpines1 Bontact is a multi-channel solution that enables brands to communicate with their customers the way they prefer and allow them to hand over the interaction from one channel/device to another smoothly
@bpines1 they make awesome chat apps and there are a ton of others. We wanted to do something different, though. There are a lot of times where site visitors would rather have a conversation in different channels beyond chat, or start a conversation through chat and then move to voice or Skype or whatever. We wanted to integrate all those channels in one place so that businesses don't lose that conversation.
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