Zingle enables customers to text your business via a dedicated phone number or using your existing landline.
I've used Zingle both as a business and as a consumer. As a business it makes it really easy to aggregate all messages across all channels into one streamlined inbox and keep track of who you're talking to. As a consumer, it makes requests, ordering, simple questions I have, etc. an easy process without having to deal with making phone calls or waiting for email answers. Daily I think " I wish this business had zingle so I don't have to deal with talking to anyone, especially restaurants for to go orders, asking for a late checkout, making appointments, etc".
Pros:Super fast easy communication with the businesses I want to talk (without having to use the phone!). LOVE it for hotels and food ordering.
Cons:Wish more businesses used it.
Iāve been using Zingle in my business for almost two years now. Itās revolutionized how we communicate with our customers. It helps with customer retention, consumer feedback, and keeps our brand top of mind. We also use it for staff communication.
Pros:Easy to use. Efficient. Custom automations and tools.
Cons:Not applicable
Zingle