UXCam App Analytics
p/uxcam-app-analytics
Deliver the perfect app experience
Erik Torenberg
UXCam — Experience analytics for your mobile app
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Deliver the perfect app experience. UXCam automatically captures complete user experience on your mobile app. Get the UX Analytics that’ll help you to truly understand your users to build better apps.
Replies
Andrew Zusman
This looks really solid, but I'm always a bit skeptical when the phrase "all in one" is used. I like the idea of combining useful tools. Which aspects are the product's strengths and which its weaknesses?
Kishan Gupta
@UXAndrew Hi Andrew, We see the product as a “User-centered development tool”: Our expected user journey is that you would integrate UXCam while starting out product development, for doing early user-testing with your prototypes. Then as you move through the phases of development you can do spot tests with the same batch of users or new users to see how your design changes are working. Once you are in the later stages of development a wider scale beta test can replace the expensive lab-based user testing that we’d all like to do, but rarely have time/funds for. You only need to watch the sessions that matter to you, using the data filtering and analytics tools to find the important ones. TL:DR - Strengths - capture screen (and optionally camera) videos of real users in real environments using your app at any stage from prototype to live on app stores. Weaknesses - there can be a lot of data to dig through and our platform is still maturing to give you the right tools to find the key session videos to watch. We’re more than happy to talk with you about how to integrate UXCam with other tools so that you can get the benefits of both - founders@uxcam.com to start the conversation.
Andrew Torba
Looks interesting, so are you recording a user's entire session? What about for mobile games where sessions are like 30 minutes long?
Kishan Gupta
@torbahax Hi Andrew - By default we record the whole session, but the developer can control when the session starts and stops if they want to. So, for example, they could just record one level of a game that is new that they want to investigate user reaction to. Our control panel also allows the developer to limit the upload of data to be only when the user has a wifi connection, or restrict how much mobile data can be used: sessions that complete when in a situation where the network can't be used to upload it immediately will be uploaded on a subsequent run when their is a good connection.
Justin Liu
How is @uxcam different from some of the similar tools like Appsee or Watchsend?
Kishan Gupta
@j10 All of us playing in the same space. Am sure that differentiators will appear as we all mature.
John Fazzolari
Looks like @uxcam has the potential to be the most complete UX analytics tool ever made. Really useful tool for product dev user testing teams. Have already recommended it to a bunch of friends who have all provided amazing feedback.
Kishan Gupta
@fazz Thanks for the kind words and spreading the love. It's what wakes us up in the morning.
Danee  💚
@fazz @kishan_guptas hey! about the app, i need users comments on certain screens, is it possible with this tool?
Anjali Menon
Do you guys do Android too?
Kishan Gupta
@elegantunivers9 Hi Anjali, Yep - Android is a first class platform for us: all the instructions for integration of the SDK are on the website. We are also working on other platforms - give us a shout if you have a favorite you want us to cover.
Roman
I agree with @fazz. Solid solution with a complete set of features. Certainly better than the competition we tried.
Kishan Gupta
@romanzadyrako Glad to hear that, thanks for the kind words.
Kishan Gupta
Guys (co-founder here) - let us know if you have any questions.
dugnichols
Love the approach this product and team is taking, and the @kidizen team is looking forward to integrating.
Kishan Gupta
@dugnichols @kidizen: Brilliant - drop us a line if you have any questions (founders@uxcam.com)
Ash Rust
Minor comment on your website - I wouldn't recommend hiding your pricing under a hamburger menu.
Kishan Gupta
@ashrust Hi Ash, There's been some debate here about that too. I'll add your comment into the mix....and we'll see what comes out. Thanks!
Samir Begic
Sounds promising. Will give it try.
Sean Rucker
Do I have to jailbreak my iPhone to use it?
Kishan Gupta
@seanrucker Hi Sean, Not at all - that would suck and limit your user base. Our iOS SDK is App Store safe so you can integrate UXCam in your live apps if you want.
Nabil Ait Brahim

Thank you for the free plan so we can test the featueres but one question, I tried to update the video quality of screen recording but it seems that it's not working, I have the same quality on each video, did I missed something ?

Pros:

amazing features for free plan, video recording, puting tags in the session, analytics, integration with crashlitycs and so on...

Cons:

nothing right now

Kishan Gupta
Hi Nabil, Thank you for the kind words. We are really glad to hear that you are finding UXCam valuable. Regarding your query - please reach out to us at support@uxcam.com and one of our Accounts team will be able to assist you. Thanks.
Danee  💚
Hey! could incoming data from users? for example, comments about a screen?
Paul Zhdanovych
Very useful product for App development