UserGuiding
p/userguiding
The easiest way to create product walkthroughs.
Mert Aktas
COVID-Meter Surveys — Reduce uncertainty and churn during the pandemic. 100% free.
Featured
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PH's favorite product tour software is now launching a survey tool.
😻 Set it up with a few clicks
📈 Learn who'll most likely churn & take action
💬 Integrate with Intercom to set automated messages
💸 Free - no limits!
Replies
Mehmet Oguz Arikan
Looks really smooth and is risk-free, give it a shot!
Ertugrul Cavusoglu
@ouzar Thank you Mehmet, please let us know your experience once you use it ✌️
Onur Ozcan
Mert, Thanks for giving a tool high in THIS quality away. Appreciate your generosity, keep up the great work! Onur
Muzaffer Selimbeyoglu
I don’t believe there is a tool that solves this problem yet, kudos to you guys!
Ertugrul Cavusoglu
@mselimbeyoglu We're just trying to be as much agile as possible to meet our users' needs, thank you!
Denis Dulici
I believe this is an innovative approach to business during this outbreak as everyone is affected and if they know that you are listening, you can improve your relationship with them. This is definitely going to be a hit, I can't wait to give a shot.
Ertugrul Cavusoglu
@denisdulici Thank you Denis, your feedback is very much appreciated!
Aykut Karaalioglu
Another great feature from UserGuiding.com. You guys are top of the market
Mert Aktas
@aykut_karaalioglu Thank you a lot Aykut. We are proud to have you as a super advisor and an initial investor.
Osman Erdi Balcıoğlu
Awesome! It will be more efficient for us to use Userguiding's Survey tool instead of Hotjar's.
Yam Regev
Well, this product is dope and the team behind it is the web's A-Team
Mert Aktas
@yam_regev Thank you, Yam! Our team keeps learning from the best platform that is called Zest. Such high-quality content always helps us get better! 🚀
Mustafa Tandogan
Loved it 👌
Gökhan Çaylak
It looks solid, simplicity and usability at its best. You guys keep brainstorming what else is needed at these times, splendid upvote from me! Cheers!
Ertugrul Cavusoglu
@gokhan_caylak Glad you liked it Gokhan! Please let us know your experience.
Volkan Kaya
Interesting feature, using this you should be able to proactively reach out and that should help reduce churn. Did you beta test it? If so how did it go?
Alican Bektas
@volkandkaya Hi Volkan, Alican here from the UG Team. Thank you for the question! Yes we actually did beta test it with a small sample. The response rates are quite promising, led us take some precautionary measures as well. You can check out this article to see how to interpret your own score: https://help.userguiding.com/en/...
Rıdvan Caner Öncü
Quite fast adoptation to real world scenarios. Looks pretty awesome, thanks for giving it away free :)
Osman Koc
@ridvan_caner_oncu Thank you Rıdvan!
Akin Moroglu
Thank you guys for thinking about your audience and offering a valuable feature, you get a big upvote from me!
Ertugrul Cavusoglu
@akin_moroglu Thank you Akin! Very much appreciated!
Güner Bayram
@mert_aktas Sounds interesting - would love to try
Mert Aktas
Hello Makers 👋 We hope you are healthy and safe. And don't worry, it'll all be over soon! 🌅 As UserGuiding, we've been struggling with a major challenge in our personal and business lives for a while now. Uncertainty. During the global pandemic, no one knows what will happen tomorrow. Hopefully, in late 2020, we'll be enjoying social life again with friends and family. But now it's time to focus on what we have to reduce uncertainty. While brainstorming on ideas to help our users that are most affected by COVID-19, we've come up with this idea of a free survey tool. COVID-meter is an easy-to-setup survey tool to find out how your customers are affected by the pandemic and offer special promotions to the most affected to reduce churn & help your users. These are difficult times, so we'll offer this new tool to everyone during the pandemic for 100% free and without any limits. Stay safe, and please let us know your feedback 🙌
Berk Boz
Good product, amazing team!
Osman Koc
@berk Thank you Berk!
Yavuz Tuğrul
Good job from the great Team. Thanks for this tool
Zahid Sağıroğlu
It totally makes sense. Getting more insights on how your clients are handling the current situation can show under the radar opportunities. Good idea!
Mert Aktas
@zahid_sagiroglu Thanks Zahid! Let us know once try it out. We really wonder about your feedback!
Selman Gökçe
Great opportunity to bond with your users and explore their newly-emerging needs. The fact that it is free also lets you try the tool out risk-free. Although I am involved with UserGuiding, I am sure I wouldn't miss out on this tool if I had a business on my own.
Ertugrul Cavusoglu
@selman_gokce Totally agree! Companies need to act agile in these unprecedented times with the most accurate data available. Thanks for the great feedback!
Gülay Mirzai
👍👍👍
Feyyaz Konuk
Great work Mert, I'll definitely make use of this!