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Typeform Chat — Convert your typeforms into Facebook Messenger conversations
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Catalin Pop
Cool feature. This is just for Facebook Messenger or you provide some API to integrate with other chat apps?
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@okuiux @catapop84 +1 if this is successful on FB messenger! Will test it out soon. I'd love to be able to send a relevant survey to someone on a web app after a triggered event.
Hunter
Eventually Typeform provides a way to collect data using a more “human” kind of interaction and the form mechanic to me is just one instance of it so experimenting with a message bot and moving towards an even more “design-invisible” tool makes a whole lot of sense to me. Typeform’s guys are awesome, congrats @okuiux !
@igecky It's all about context. If you get a Typeform URL in #Slack for example, you won't want to leave the channel in order to interact, you'll want to answer there and then.
Although one of the caveats to the "bot" style interaction is that you can't go back and change your answers, which for many use cases improtant imho.
Im trying to understand how this is an additional value as the fb page admins can already interact with their subscribers and send any survey form links in the fb messenger?
Nice move. Just put a couple bot specific options like restart, faq, help and you have a great simple-bot platform.
Kudos!
Typeform has always had astoundingly beautiful form. Really, I can't think of any other survey/form platform that rivals them in design. Very excited to see some conversational forms from them. :)
@ambonium Looks like the cat is out the bag! We're running this "quietly" at the moment as a Beta. Not all features are supported yet, so certain typeforms can't be integrated yet.
Thanks @lieberherr87 ! :) you can test it at Typeform's fb page: https://www.facebook.com/typeform/
I'm already thinking of all the surveys I could run in Messenger - not just for customer support but for product research <3
I would love to see a comparison of form completion rates between regular forms (😴), and their conversational equivalent!
I loved Typeform as they were the first company I saw to bring some really good design into their market, and I'm glad to see you're able to keep innovating ✌
#Typeform is one of my favorite tools. @okuiux you guys nailed it. Amazing UX.
@liorowsky @okuiux Agree Typeform pumps out some really great stuff! (Curious: why did you put an #octothorpe before Typeform?
