Community Benchmark Report ’23 - Get insights from 800+ communities across 6 sectors

Hey there guys! Ever thought about comparing notes with other community builders and seeing how your community is performing? Stop thinking coz our team did that job for you! Today we are launching Community Benchmark Report ’23 📝 This report is jam-packed with observations, insights from 800+ communities across 6 key sectors, and tips to level up your community-building skills. Our team worked hard to crunch this report so you can sit back and digest the data in the simplest way. We are here to answer any questions, and let us know your feedback!

Hey PH community 👋 Excited to bring to you Community Benchmark Report '23! 📊 The Problem Community builders work in the trenches to create a great experience for their customers/members in the community. While there are metrics to track your community’s performance, what’s missing is a benchmark to gauge how you’re performing, compared to other communities in the space. Our Solution Presenting, Community Benchmark Report ‘23! No more second-guessing your community’s performance. Get an industry-grade benchmark report with insights aggregated from 800+ communities across different sectors and sizes. And these insights come with suggestions to help you re-centre your community compass. This report highlights 👇 💫 Member experiences - Understand benchmarks around critical community metrics such as activation, onboarding, and retention. 💬 Member engagement - Compare how engaged your community is to other communities in terms of activities, sentiment, and more. 🤝 Community Support - Data points like total questions answered in the community and the response time for those answers will help you gauge how strong your community support is. Hope this report helps you take your community’s performance a notch higher! Would love to hear your feedback and we're keen to know if there are more metrics you would like to track! 🙂

Congrats and good luck!

My congrats guys! Great job.

This is worth a good look as this might really help with onboarding. Congrats on the launch!

Congrats on the launch! This Community Benchmark Report '23 sounds like the secret sauce for all community builders out there! Comparing notes and crunching data – you've got us at the edge of our seats! Can't wait to level up our community-building skills with your insights!

My big congrats, guys! Good luck!

Great launch! Congrats @5harath and team 🚀

Looks dope. All the best for the launch 🙌

You've put in a lot of work! I'm really curious to check it out. Thank you!

Congrats Sharath & team on your launch!

This would be helpful. Thank you!

Congrats Team

This is epic. Been hoping someone would do this one day. Way to take the lead. I have some questions (because of course I do): 1. What platforms were the communities hosted on that you studied? 2. Where are the community's membership primarily based geographically? 3. Are all of these communities free? Were any paid membership communities? Would be very interested to see the data broken out by free vs paid. 4. When you said "17% messages posted in communities are from new members" how are new members defined? 5. I'm confused by why WAUs are so much higher than MAUs. Shouldn't MAUs be higher? 6. What does "percentage of questions asked in the community" mean? And one request: I'd love to see the sample sizes for each data point. Sometimes there seem to be anomalies in the data (communities with 5k-10k members have lower MAU than 10k+) which I imagine might just be due to small sample size for that specific group.