TheySaid 2.0 - Conversational AI surveys, interviews, user tests, polls
Don’t make users fill out another boring form. With TheySaid, users give feedback while chatting with AI, unlocking insights you can’t get any other way. New to 2.0: ✨AI survey creator | ✨AI conversation upgrades | ✨AI insights analysis | ✨AI action items.
Replies
Thanks everyone for the support ❤️
We're the team that built UserTesting (IPO in 2021), and now we're back with TheySaid to topple the survey + forms category with AI. We're not your grandpa's survey tool, not even close.
With TheySaid, users give feedback while chatting with AI, which gives you 10x more insights. The insights you need to:
Improve on product market fit
Stay close to customer needs and pain points
Iterate on pricing
Improve the quality of your product
Catch disengaged employees early
TheySaid 2.0 brings SO MANY new features based on your feedback. Here are the highlights:
Tell us what you want to learn, AI will create your project for you
Control how AI asks follow ups while users answer your questions
Take action in real time with AI-generated action items
Analyze themes and insights across all of your responses
@chrishicken
Can users tweak the way AI asks questions?Love how AI analyzes themes across responses!
Theysaid 2.0
@chrishicken @masump Yes. you have full control of what questions to ask, how AI will ask dynamic follow up questions.
This is so cool! How does AI handle niche industries like healthcare or gaming? The employee disengagement feature is a thoughtful touch.
Theysaid 2.0
@samuel_kahlo This is where TheySaid truly shines! Our AI can be trained for your specific industry and business, ensuring it asks the right questions and engages your audience just like a well-trained team member. just add your company URL and upload training docs when you first sign up TheySaid.
Glad you liked the employee disengagement detection feature! Catching early warning signs helps teams take action before issues escalate. Appreciate your thoughtful feedback!
RODcast
What if users could see how their feedback compares to industry standards? For instance, showing a stat like 'Your onboarding flow ranks in the top 15% for SaaS tools' could offer valuable context. To keep participants motivated, adding gamification elements like badges or progress milestones could turn feedback collection into a more dynamic experience.
Theysaid 2.0
@m_anees This is the kind of cool ideas we are looking for! Brilliant to bring in Industry benchmark and gamification in one. Keep it coming!
This could be huge for early-stage startups figuring out product-market fit!
Theysaid 2.0
@edith_christian indeed. Instead of guessing or do those expensive manual market research, founders can get real-time, AI driven quantitative and qualitative insights on what customers truly want= helping them iterate faster and make data-backed decidisons.
We are eating our own dog food, that is why we are able to iterate so fast, and push out TheySaid 2.0 in under 5 months. 3.0 and 4.0 is also at work and coming out soon.
Bubbl Widget
Theysaid 2.0
@saif_ullah_khalid Great insights! We’re launching AI-powered conditional logic in TheySaid 3.0, which goes beyond skipping questions—it can trigger actions like review requests for positive feedback or escalations for negative ones. And yes, we already have a progress bar to keep users engaged. Appreciate the feedback!
Interesting tool 😍 congratulations on your launch!!!
Theysaid 2.0
@madalina_barbu Thank you for your continuous support!
Interesting approach! But how scalable is this for large enterprises with 10k+ users?
Theysaid 2.0
@jackson_wells At scale is the name of the game! We combine the scalability of surveys with the deep insights of 1:1 interviews, making it possible to get qualitative insights at scale for the first time.
AI doesn’t just collect the data—it processes and prioritizes insights, ensuring large enterprises can take action efficiently. Appreciate your thoughtful question!
What happens if users keep giving vague answers?
Does the AI have a follow-up limit?
And is there an option to export chat data?
Theysaid 2.0
@emma_campbell3 Yes, AI does have a follow up limit which is preset by you when you first created the AI survey/Interview.
Option to export chat data is available in our chat plan. But even in the free plan, you can easily copy the conversation link and share.
AI-driven action items are impressive, but I’m cautious about automation without human checks as a researcher. How much oversight is built in? Context matters, and without it, teams could be misled. Great potential but needs guardrails.
Theysaid 2.0
@elijah_harris Great point! While AI automates action items, we keep humans in the loop to ensure context and accuracy. Users can review, edit, and prioritize AI-suggested actions before implementing them, preventing misinterpretations.
We believe AI should enhance decision-making, not replace it—context matters, and we’re focused on building the right guardrails. Appreciate your thoughtful feedback!
AI-powered follows-up? That's a huge advantage over traditional surveys.
Theysaid 2.0
@maria_johnson2 Exactly, so you are not just collecting static answers, this ensures us getting to the " Why" insights without manually follow up after surveys are done. Teams no longer have to do the two week "NPS season" where customer facing teams follow up with customers and figure out why they answer certain way. What a relief!
I love your concept. However, it'd be fantastic to tweak the AI's tone to match different audiences. For example, teachers might prefer a more formal style, while gamers might enjoy a casual vibe.
Theysaid 2.0
@mr_tariq_waseem_ Great suggestion! We can definitely incorporate tone customization based on the audience. On top of that, you can already control the depth and style of your questions to ensure the responses align with your needs. Appreciate the feedback
Can it track sentiment over time to see how feedback changes?
Theysaid 2.0
@joseph_martin_ Yes! That’s the whole point. We track sentiment both at a granular level and customer-by-customer, so you can see trends across the organization or drill down into individual feedback patterns.
This helps teams take proactive action before issues escalate.
Would love to see a feature where AI can detect frustration or confusion in responses.
Theysaid 2.0
@chritopher_bond You mean detect " sentiment"? It already can do it today and show up in your AI reports.
Can you add voice input support so users can speak instead of typing?
Theysaid 2.0
@lesile_hensley Working on two way voice now. For now, if you are taking the survey or interview via phone, you can use your phone's voice to text function to do it.
I do it all the time, it is indeed a way better experience. Some of our customers use this method so their non tech savvy folks can take survey without typing.
Would love to see more options for exporting insights into presentations.
Theysaid 2.0
@curtis_j_sanders great suggestions. What options would you like to see?
We have explored PDF, and AI podcast using the survey results. What else?
Grimo AI (Alpha)
wow this is genius! been waiting for something like this forever 😍 finally an AI that actually understands human conversations 😂 wayyy better than those boring typeform surveys we've been forcing on users. as PM, can already imagine using TheySaid for customer interviews - our team spends hours trying to decode flat survey responses. grats on launch team! cant wait to see how this evolves 👏
Theysaid 2.0
@stainlu Glad to hear this solves a real business problem for your team. Would you be interested in giving it a try. You can set your AI survey and interview set up under 5 mins, just go to Theysaid.io and sign up for a free account!
Audify
Very interesting usecase to help new age companies get more qualitative feedback on what they are building. - Balaji Team @Layerpath
Finally, a tool that goes beyond just collecting responses this actually helps you take action!