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Usability test live websites and collect in-product feedback
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Jonathan Widawski

Live Suite from Maze - Usability test live websites and collect in-product feedback

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Unlock continuous product learnings with the Live Suite. Simply connect your websites to Maze to run usability tests on post-launch flows with Live Website Testing, capture in-the-moment feedback with In-Product Prompts, and fuel decisions with customer voice.

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Jonathan Widawski
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Happy Tuesday, Product Hunt Community! 👋 Jo, co-founder of Maze, here. We're so excited to announce the arrival of our Live Suite, finally making it possible to collect user insights across the entire product development cycle and, ultimately, help product teams adopt continuous discovery. As product people, we know that a product is a constant work in progress and that discovery doesn't stop when a feature hits production. That's why we built the Live Suite, so product teams can validate opportunities, shape problems, and design more customer-centric solutions. The Live Suite comes packed with new features, including: - Live Website Testing: Measure the usability of live features, flows, and experiences. Just like what you've done with prototypes, copy & paste the link to your website to start creating a test. We'll collect all the data you've known and loved, like heatmaps, time on screen, success rates, and more! - Live Prompts: Embed surveys and capture in-the-moment product feedback. Connect with your users as they go through your product, and segment them based on specific behaviors to monitor their satisfaction. NPS, UMUX, Participant Recruiting, and more are now a single click away. So with pre and post-launch product learnings consolidated into one platform, your last piece of research triggers the next, creating a harmonious loop of continuous product discovery in Maze. With the Live Suite, user insights are now available every step of the way, fueling your next great product iteration. We'd love to hear your thoughts, so please, check out Live Suite and let us know what you think in the comments below 💬
George Novik
@widawskij Wow, Maze Live Suite sounds amazing! It's great to see a platform that supports continuous product discovery. Can't wait to test it out! 👏🏼👏🏼👏🏼
Hana Burianová
Hi! This is absolutely great! 🔥 Is it possible to use it for messaging platform? I work on a product similar to Outlook (communication between school and home).
Naomi Francis
@hana_burianova Thank you! Absolutely, Maze can be used to test any kind of product!
Hana Burianová
@naomi_francis3 So even if each user has their account with a password and all information there is super secret? 😂
Naomi Francis
@hana_burianova Yes! So You can adjust the privacy settings when you run a test to hide information that users input. So in the report screen when you see the path analysis, all the user info has been anonymized and replaced with dots 🕵️
Thomas
I'm extremely proud to see this out, after talking about it for years! Amazing work from the team, making it even easier for product teams to validate opportunities, shape problems, and design more customer-centric solutions. 💙
Naomi Francis
@_mary_thomas_ 🙌 🙌 🙌
Tornike Phkhovelishvili
Hey Maze team. Congrats on the launch! A lot of makers are first-time founders with non-technical skills and MVP on place. For such makers, what can you recommend? how it is the best to use Maze and what are the most effective KPIs they can measure?
Naomi Francis
@tornike_phkhovelishvili thank you! Maze is perfect for people who want to run product research but don't have expertise in the field - it's a discovery platform that enables the building of research, recruiting participants, and the reporting. You can run prototype tests, usability tests, card sorting, tree tests, feedback surveys - all unmoderated, so you can get responses and results fast and from anywhere. All responses are automatically turned into quantitative metrics and transformed into a Report you can share and collaborate on. Here's a demo video with a deep dive of the Live Suite features for more context:
Hope this is helpful!
Alexander Gorskij
What's up, people . Congratulations on the launch of your product on PH! Looks like you've done a great job! I'll make a note to myself tonight to try What inspired you to create it?
Naomi Francis
@new_user_937170b1b4 Thanks Alexander! We wanted to open opportunities for product teams to collect insights at every stage of the development process. Products are never finished and we can keep learning from them even when they're live. The insights you can get from the Live Suite can act as instrumental triggers to the next problem you're shaping. Unlocking continuous product discovery 💡
Naomi Francis
Congratulations team! So much hard work has gone into this launch, and I’m so thrilled to be working with a team that’s truly making it easier for product teams everywhere to work alongside their users. With Prompts, key contextual insights are going to be flowing into Maze and giving teams the opportunity to use CSAT, NPS, PMF survey responses as problem indicators. Pair that with Live Website Testing where our customers can now test live funnels, features, and flows – and product teams have more insights available than ever at the problem shaping phase. Can’t wait for customers to use this!
Matthieu Dixte
Congratulations team! This is a massive update 💙 Live Suite represents a big step forward for the product team in the practice of continuous discovery 🚀
Naomi Francis
Umar Abdullah
Congratulations on the launch of Live Suite from Maze! Let's explore how we can increase the customer experience with this innovative tool.
Naomi Francis
@umar_abdullah2 Thanks Umar! Let's do it 💪
Usama Ejaz
Amazing! Live Suite from Maze is here to revolutionize user experience. Let's discuss how it can help us understand our customers better.
Naomi Francis
@usamaejaz Thanks Usama!
Alex Jost
Now we go 👏 so proud of the team. Getting concrete usability benchmarks on production is huge for product teams.
Naomi Francis
Lorelei Bowman
So exciting! Being able to test product live with Maze is honestly transformative for product teams ⚡️Amazing work, Team Maze! 👏
Naomi Francis
Ewa Stachowiak
Congrats to the team and everyone involved the building this feature and the launch! Excite to see Live Website Testing and Prompts live! 🔥
Naomi Francis
Bozena Pieniazek
Amazing work, team! I'm so excited to see Live Suite go live today! 💪
Naomi Francis
Steph R
This is a huge achievement and everyone should be proud, especially @netali_jakubovitz @enritarta and @mattkentz !!! I am so excited for our customers to be able to leverage Live Suite!!
Ruben Lozano
Congratulations team! :)
Naomi Francis
@rubenlozanome Thanks Ruben!
Zahra Deen
Congrats to the team for getting Live Suite out into the world! 🙌🏽
Naomi Francis
@zahra_deen Thanks Zahra!
Kasper Zieliński
Congrats to the team and everyone involved in launching this amazing addition to an already great tool! 💙
Naomi Francis
Elena Luchita
Congrats on the launch, team! This is a big milestone 🙌
Naomi Francis
Gosia Kieszkowska
Congratulations team! Continuous product discovery brought to the whole new level!
Naomi Francis
@malgorzata_kieszkowska Exactly! 🔥 🔥 🔥
Pedro Araujo
This is awesome!!! Go Maze!!!
Naomi Francis
@pedro_araujo8 Thanks Pedro!