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Kai by Tettra — AI powered knowledge base and Q&A for teams
Tettra is an AI powered knowledge management system that lets teams:
1. Curate important company information into a knowledge base
2. Instantly answer questions in Slack with an AI powered bot
3. Keep your knowledge up-to-date and organized with automation
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Replies
@nelsonjoyce
Congratulations to Tettra!🎉
Your product simplifies information retrieval and increases team productivity!👍
@dharmesh Thanks! I've been following along with the ChatSpot updates as a source of inspiration as well. 😎
Very cool @nelsonjoyce and @andygcook! Would love to hear more about your strategy for generating embeddings here. Do you have separate embeddings per customer?
@nelsonjoyce @avyfain Thanks, Avy! Nelson explained a bit more here on our initial approach: https://www.producthunt.com/post...
Love this and it makes a lot of sense to unleash this technology on internal tooling first. Can't wait to see all the experiences Kai unlocks to make teams on Tettra move much faster!
Congrats on the launch, @nelsonjoyce, @andygcook, and the Tettra team 👏
Love love love this! The Slack integration is so clutch for everyone, whether they're new team members or just too busy to search around the wiki.
Very excited about this, anyway you can automatically reuse knowledge base content in new ways is very valuable!
@mvolpe Thanks, Mike! Agreed that re-using content is critical in today's current environment to stay competitive.
There's research out there that shows that knowledge workers spend about 20% of their time just looking for the information they need to do their jobs, and setting up a searchable knowledge base recoups about 35% of that lost time.
So net, it's 7% of everyone's time - multiple that by the dozens or even hundreds of people's salaries at a company, and you're talking about a six figure savings of lost time in wages over the course of a year, at least.
This is awesome, @nelsonjoyce and @andygcook! It looks sweet. What is powering the backend? Did you hone an AI model on your companies' data? Would love to learn more.
@andygcook @kendallhtucker Thanks Kendall! Here’s the OpenAI guide we roughly followed to implement the question answering: https://github.com/openai/openai...
We don’t do any training or fine tuning, it’s all done through individual prompts right now. It's a good balance of cost/speed/results.
I really really like this Q&A approach, in the place where we all spend our day. Congrats!
@jabbawy Thanks for the positive words, Ben! We believe that knowledge management tools need to meet people where they're already working in order for people to actually use them. Our Slack and Teams integrations do just that - They make it easy to get answers right in chat, where most people are already asking their questions.
We've been using Tettra for years and it just works. Kai will finally unlock the value of our years of content for our team. I'm excited to have it power our team.
@jim_oneill Thanks so much for the support as a customer, Jim. We're excited to hear your feedback on Kai as you use it more too.
Hi Product Hunt Community, exited to be there 7 years ago at our first launch and still here today! We have come along way, and really hope you enjoy Kai as much as we do!
Seems like a smart approach. We've been playing around with different solutions here and I'm super scared to roll out anything that, if it's wrong, is really wrong. Bad documentation is 10X worse than no documentation at all imho.
Thanks @brian_swartz - you're 100% correct. Just pointing GPT at a large trove of unstructured documents bares bad results. You need the additional curation and KM layer to get good answers.
Congrats on the launch @andygcook and @nelsonjoyce ! Love watching the product get better and better every year
Seems like a great example of leveraging the AI for better productivity. Good luck!
@ryan_burke3 Thanks for the kind vibes, Ryan. From using Kai ourselves internally at Tettra, we can say from experience that the AI bot answering any question no matter how its phrased really does feel like magic 🪄
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