The Tether end user widget is a free tool that enables you to get context-rich feedback from your users. Adjust the styling, choose when it launches and sync your tools via integrations. Make user feedback easy, reduce churn, and build a better product.
Hey Product Hunt!
Back around for a second time to help teams build better products!
@dalton_pierce and I began working on Tether while we were running our software development agency in NYC. As we scaled, we started to run into issues around our process for bug reporting and feedback across our team, clients, and users. Feedback was unclear, lacked the proper technical context, and was spread across multiple apps.
This negatively affected our users, gave our clients a sub-par experience, and made our team less efficient.
Up until now, we've been focused mostly on the internal use case. Teams doing QA, bug reporting, design QA etc.
But today we are launching our free end-user widget! 🚀
With the widget you can:
-Enable end-users to report bugs & feedback directly from your product
-Adjust the branding to make it feel like an extension of your product
-Control how and when the widget appears
-Sync your tools via our integrations (Jira, Slack, Zapier etc)
-Tether grabs technical details for you automatically
The widget is completely free to install and get started with. No time limit.
We're so excited to help you build better products, and make your users happier by making feedback easy.
@arianna_luna1 Thanks! With the Slack integration, you can set it up so that whenever feedback is submitted, a slack message is sent to whichever channel you chose. The message includes a bunch of key details about the feedback (the screenshot, the user, technical details and more)
Definitely, a feature set that lacks in Intercom and other similar tools. I've tried the early versions and the details we got from user usage were quite rad. I think the Tether has a bunch of potential. Looking forward to its growth. Congrats on this launch Dan and team 👏
Was lucky to get a demo of Tether from the founders and absolutely loved it. As a former web developer, I know the pain too well of working on resolving client feedback. The back-and-forth over email and Word documents and screenshots and all the time lost in making sense of it all. Tether is the solution that every web developer craves. Love it!
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