Chris Messina

Sprig - Your in-the-moment user research platform

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Top Hunter

Sprig is an in-the-moment user research platform that lets you ask bite-sized questions within your product. Evaluate your product's user experience, test new product concepts, and recruit research participants from your existing user base in minutes.

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Ryan Glasgow
Thanks for the hunt, @chrismessina! Ryan here, the CEO of Sprig (formerly UserLeap). You may have caught UserLeap's public launch on Product Hunt back in December. Since that time, our platform has captured 4M+ microsurvey responses for over 600 startups, hypergrowth companies, and enterprise product teams like Dropbox, Adobe, Loom, and Square. Today, we’re excited to announce our expansion into an all-in-one product research platform and our name change from UserLeap to Sprig. As the first product manager at Weebly, I found the process of conducting user research myself slow and painful — pulling lists, finding participants, dealing with no-shows…. It made it impossible to conduct user interviews, share design concepts, and survey customers at the speed my team needed. That’s why I started this company: to help product teams learn from their customers at the speed of modern product development. And now, we’re expanding our platform to deliver on all three key pillars of product research—video interviews, concept testing, and microsurveys. 📹 Video Interviews Record voice and video questions and deliver them to users asynchronously. So you can conduct user interviews 24/7, without any of the hassles of scheduling and recruiting participants for live sessions. 🎨 Concept Tests Embed a Figma prototype into Sprig and receive instant feedback. So you can bring your actual users into the product design process early and often, without needing to rely on panels or live Zoom testing sessions. ❓Microsurveys Target specific users throughout their product journey with native-looking (and fully customizable) microsurveys – resulting in 30% higher response rates and faster insights than traditional surveys. And these solutions are all powered by in-product targeting, AI analysis, and research templates. The best part? With Sprig you can get to know your customers better (and maybe even adjust your roadmap) before the week is over. You can start for free and ask your first question in less than 10 minutes. We can’t wait to hear what you think of this launch 🚀 and appreciate your support. Happy researching, Ryan
Tijs Besieux
@chrismessina @ryanglasgow Hey Ryan, the product looks beautiful. What do you enjoy most when it comes to building and perfecting it?
Stefan Wrobel
@gagan_biyani glad to see the name being put to good use again ♻️
Katie Mitchell
@gagan_biyani @swrobel ha! We love Gagan and are so happy that Sprigs name could live on!
Katie Mitchell
So exited for this launch and excited to see what everyone thinks!
Rand Fishkin
@ksmitchell86 Great work on the rebrand Katie - product looks awfully exciting, too :-)
Katie Mitchell
@randfish Thank you!
Sidd Gupta
This team never ceases to amaze! With Sprig we've built an all-in-one product research platform, catering to teams of 10-10,000! I remember doing research at a Fortune 10 company in 2017, it took weeks to collect the data, another 2 weeks to visualize and curate insights, and then finally days to schedule a readout. With Sprig, you are able to launch your microsurvey in < 15 mins and see results come through in real-time.
Kerry Wheeler
@sidd_gupta2 Waving goodbye to all the hours spent prepping, analyzing, and conducting research and saying hello to fast, accurate insights 👋 👋
Chris Messina
Top Hunter
Hunter
UXR, when done right, can unify a product team to solve real-world problems by providing useful insights grounded in qualitative feedback. One huge challenge is how much time it takes to administer — from finding subjects, to scheduling them, to conducting the interviews, and so. And even then — you can overfit your take-aways from too few respondents (who may or may not be representative of your users as a whole). Sprig brings scale to UXR processes by leveraging the power and convenience of async video interviews (combined with several additional tools (microsurveys, Figma prototypes, etc)) in order to increase the sheer quantity of qualitative data that can be gathered quickly and efficiently, and brings it all together in a convenient and informative dashboard. Personally, I wish we had something like this when I was a product designer on the Google+ team!
Ryan Glasgow
@chrismessina Thanks for the hunt, Chris! Really appreciate your support and glad you have Sprig to use now. 🙌
Chad Whitaker
I remember when sprig.com used to deliver food 😄 Congrats on the rebrand Sprig team! 🙌
Ryan Glasgow
@chadwhitaker Now it's delivering customer insights 🙂 Thanks, Chad!
Chris Messina
Top Hunter
Hunter
@chadwhitaker omg me too!
Jessie Newell
Such an exciting day! Video interviews, concept testing, microsuveys...oh my!
Kerry Wheeler
@jessienewell Oh my is right! We've got it all in one place 🔥
Joe Cardillo
I signed up and loved the features and onboarding, especially the sample survey, making it super easy to see how I can use the product. Also, the Figma prototype/feedback thing is brilliant, and I already DM'd a couple of folks who I know will find it useful. Well done, @ryanglasgow and team!
Ryan Glasgow
@joecardillo Thanks for the support, Joe! Glad to hear you're loving the concept testing.
Sartaj Gill
Congratulations for the launch everyone!
Ryan Glasgow
@sgillpeacex Thanks, Sartaj!
Lenny Rachitsky
Go Sprig go! Love the new name.
Ryan Glasgow
@lenny_rachitsky Thanks, Lenny! We like it too 🙂
Ken Savage
Congrats everyone at Sprig. Is there a template to get Product Market Fit like the old UserLeap had?
Kerry Wheeler
@kensavage @kensavage There sure is! Check it out here. We're also adding a bunch of new research templates for different types video interviews and concept tests.
Rachel Wang
With the launch of video questions and concept testing in Sprig, our customers can deepen and expand the ways in which they learn from their end users. I'm excited for the unique opportunity for us to continue improving on these new products by using them to learn from our customers!
Katie Mitchell
@rachelwang I'm excited you joined so this all became possible! :)
Kerry Wheeler
Long gone are the days of decisions based on intuition or incomplete data! The addition of video interviews and concept testing to Sprig means product teams can get the fast, accurate insights they need to make the best decisions for their users throughout every stage of development & beyond – all in one place.
Barak Gila
I'm super excited to see how our customers use video questions and concept tests. Eliminating the need for scheduling and attending live user interviews will allow them to collect more feedback, earlier, and then build better products for their users!
Katie Mitchell
@bgila So glad to have you on the team :)
Bill King™
Go Sprig! Great relaunch @ksmitchell86 :)
Kerry Wheeler
@ksmitchell86 @inboundy Yes! Katie deserves all of the props :)
Stuart Balcombe
Congrats on the launch @ksmitchell86. The addition of async interviews and concept testing is huge. I love how you're reducing the barriers to getting close to customers. Close to customers will forever be a "silver bullet" for marketing and product 💪
Ben Kolde
I can't even begin to talk about how awesome Sprig would've been for me in my past roles. Contextual, targeted, microsurveys with your REAL users, it would've been game-changing. That's why I joined this incredible company 2 months ago. In that time, we've been been hard at work rebranding ourselves into the all-in-one product research platform and building useful new features like 📹 Video Interviews and 🎨 Concept Tests. We've worked incredibly hard on building these features for you, so give it a try, start collecting insights, and let us know what you think!
Kerry Wheeler
@benkolde RIGHT!? All of the hours this could have saved me throughout my career 😅 Great job on all of the work you put into these new features!
Andrew Park
Really proud of the multi-disciplinary effort it took to make this happen! This is a huge launch with some game-changing features that I can't wait for people to try out
Ryan Glasgow
@andrew_park1 We couldn't have done this with out you!
Kimberly Tan
So cool to see, and love the new name!
Ryan Glasgow
@kimberlytan Thanks, Kimberly!
Ed Roman
Congrats! Super proud of this company. Amazing team and product!
Ryan Glasgow
@edro Appreciate your support, Ed!