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SnapCall — Install interactive call buttons on any web page in 3 mins ⚡
SnapCall makes is super easy to receive calls from web visitors on your web page or app:
🙃Easier than your phone system
🌎Receive calls from anywhere in the world
📊 Insights and reports about all your calls
🧠 Choose the pages to display the call button
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Alex. Delivet
Hunter
I've met the team last week at B2B Rocks conference in Paris.
Pretty impressed by what they have done so far.
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Love the team and the product. Being able to control the who can call you and get better insights about callers is a game changer for most businesses relying on phone for support and/or sales.
Big thank you @alexisfogel! We completely agree with you and believe it is a key for companies to be able to choose who gets to call them, as it is hardly possible to handle all the incoming calls in great quality if you receive many of them!
Great product! I like the new rebranding. I was wondering, do you use Twilio behind the scenes?
@simoelalj thanks for your question. We are using our own voice stack and we are interconnected with local operators. We don't use any third part providers as Twilio
@simoelalj @simoelalj Thanks Simo for the nice feedback on our rebranding (new website and dashboard :) About your Twilio question, I actually loveee you asked this, because unlike other call solutions out there that rely on their infrastructure, we don't :) We built our on infrastructure using webRTC technology, that allow us to control the call quality and deliver customised features to our clients.
@hasan_diwan Hi Hasan, you mean you can't open an account with your email? Would you mind dropping me an email at: natalia@snapcall.io. I'll look into it :) . For the meanwhile you can go to our website and try placing a call, to see the amazing call quality :)
@don_jesse Thank you Jesse, let us know your thoughts about the call quality and UX :)
Hi guys 👋
We are superrrrrr excited to be on Product Hunt! Thanks @alexd for hunting us!
SnapCall makes calling simple and fun. Nothing has changed much in the last 100 years when it comes to phone systems and we decided to change that.
With SnapCall you are able receive calls from web visitors on your web page or app. And:
🙃 3 mins installation
🌎 Receive calls from anywhere in the world
🤑 Free calls for your web visitors
📊 Insights and reports about all your calls (missed, dropped, attempts and picked up)
🧠 Choose the pages to display the call button
⏳ Schedule times for each call button
☎️ Turn on and off your call button with one click
We will be here all day for questions :)
Also you can call us using the call button to have a nice chat and know more about what we are doing. Try it for yourself!
🎁Special offer for Product Hunters: 1 month for free and 30% off on yearly plans🎁
Thanks!!
@nataliad90 Happy to work on this amazing solution and be part this team ❤️. Let's rock it 🚀
@nataliad90 @eve_anne_collomb1 so excited to be a part of taking SnapCall even further! 🚀let's doooo it!
I have to say, your website looks AMAZING! Love everything: the colors, animation, layout, love it all! 😍
@anna_0x woww thanks for the cool feedback. It's part of our new re-branding, I'm happy you liked is since we worked pretty hard on it for some months :)
You want futur of customer service? Because that's how you get to the future of customer service! Super team and super product
@make_the_web_cool_again You got it Nicholas, was nice sharing with you what we are doing at SnapCall yesterday :) Looking forward for your launch!
We loved this application !
We integrate the "Snapcall call button" in our chatbots and conversational landing page as often as we can. We connect too this button with our voicebots for our clients. A really nice experience for customer support or lead generation.
It's an amazing complementary tool for us and our customers.
Just demoed the product. The call clarity was phenomenal - absolutely crystal clear! Really impressed with the product. Great work @nataliad90 and team!
@ybrikeeg Thanks Kirby, was really nice to have you testing our call button and knowing more about the product. I will get back to you tomorrow so we can start the implementation :)
This is a great solution to changed finally customer relationship, easy to install and use. I saw theirs speech at the Web Summit last year, i was pretty impressed.
@aleveque_dominique Thanks Dominique, we showed cased why SnapCall is different from any phone solution out there and we recently launched more features to make agent management easier, plus a stronger integration with Zendesk. Thanks for all the positive feedback!
At first, we thought it's a cool solution that could help us manage our voice support better as we have lots of inbound calls every day, but were afraid to try it as the installation seemed a little difficult for a non-developer. But it's super easy for e-commerce sites like ours - you just need to create an account (they even give you the whole month to try it for free), create a call button and install the Shopify module. And you're done - your customers can call you directly from your website and the agent taking the call sees a lot of valuable information.
We appreciate your support @arunas_miliukas ! As you said, SnapCall is indeed very easy to install! The whole team is happy to hear you've experienced the value of having more context on the call, as we're been working on this feature a lot and are proud to be able to offer it to our customers! 🙏
It's so easy to install, you don't need the dev team involved at all! Our NPS increased a lot as we started using this tool! The dashboard is also so intuitive and easy to navigate! We're so happy to have found this product!! 🤩
Wow, this is actually changing the world of voice support! No phone numbers are required to have a high-quality call anymore
Hi there @nida_vitkeviciute! ❤️ Thank you so much for bringing this on! High quality calls has always been one of our key priorities, as we believe that bad quality sound can be a deal-breakers for customers reaching out for information or help!
Great tool to manage inbound calls and offer voice support for the most valuable customers only.
@jonas_jokubauskas That's one of the main advantages vs traditional phone systems. Through a smart call button you are able to retain control of who calls you, selecting criteria like in which pages you would like to show the call button and also more advanced features like shopping cart items or value, for e-commerce stores for example
Thanks for sharing your experience @jonas_jokubauskas! We're happy to hear your team has benefited from being able to provide voice support only where it's needed. 💪It's important to learn handling great amount of inbound calls when your customer base is growing so fast!
So glad to hear it @sergio_bran! Easy communication is so important when providing customer support and nurturing long-lasting relationships!
@alge_mi Thanks Alge for the good feedback, since the beginning we invested on the end-user experience, to make it easy and painless to call a company. Calls are valuable, shorter and full of context.
Thanks so much for sharing your experience @alge_mi! One of our greatest priorities is providing outstanding customer experience, as we know how important the relationships you create with your customers are! ❤️ let's continue nurturing our love for customers together!