Alex. Delivet

Siit AI IT Support Agent - Makes IT operations seamless

Siit’s AI Agent makes IT operations seamless by resolving requests instantly, leveraging your knowledge base for accurate answers, escalating to humans when needed, and communicating in the right language—all while integrating effortlessly with your tech stack

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Anthony Tobelaim

Hi Product Hunt!

I’m the co-founder of Siit , and I am so excited to (re-)introduce Siit to Product Hunt as we beta launch of Siit’s IT AI Agent!

At Siit, our mission is simple: Make IT support fast, smart, and truly delightful — for both employees and IT teams.

Over the last few months, we’ve been heads-down building an AI Agent purpose-built for IT support. It’s not just another generic chatbot — it’s designed to resolve IT requests instantly, understand and use your knowledge base, reply in the right language, and escalate to a human when needed.

⚡ It’s like giving your IT team superpowers.

While many are talking about AI Agents, Siit’s is already operating at scale — with customers seeing an average 50% resolution rate on incoming IT requests. And we’re just getting started.

Who’s eligible for the Beta?

✅ Teams using Slack

✅ Company + 50 employees

✅ Willing to share feedback & join follow-up calls

What is Siit ?

Siit is a modern ITSM platform built for today’s IT teams. We’re making IT support seamless and connected across your stack.

How do I get started?

Sign up now for the free trial at [siit.io](https://www.siit.io/)

Spots in the beta are limited, so don’t wait!

We’re super excited to hear what you think and answer any questions — our entire team is here on Product Hunt today to chat with you.

Thanks again to @alexd for hunting us 🙌

With love,

Team Siit 💜

Jeremie Nacache
@anthony_tobelaim3 great product ! Congrats :)
Anthony Tobelaim

@jeremien Thanks for your trust

nikola radomic

@alexd  @anthony_tobelaim3 Sounds great

Alex. Delivet

Hey Product Hunt! 👋

I've had the pleasure of following @Siit almost since day one, and it’s been incredibly inspiring to watch their progress. Today, I’m really excited to help them launch something that I believe is going to be a game-changer for modern IT teams — the Siit AI IT Agent.

This isn't just another chatbot. The Siit team has built an intelligent, autonomous agent designed to transform how internal IT support is delivered. It handles repetitive tasks, resolves tickets in seconds, and ensures employees get consistent, around-the-clock support. Think of it as a reliable IT teammate that never sleeps.

What really impresses me is how well the Siit team understands both the challenges IT teams face and the opportunities AI brings. Their focus on simplicity, automation, and user experience is reflected beautifully in this launch.

If you’re working in IT, managing internal ops, or just love seeing AI used in ways that drive real value — you’ll definitely want to check this out.

Huge congratulations to the Siit team on this launch. Wishing you all the success today and beyond! 🚀

Anthony Tobelaim

Thanks @alexd for hunting us again and for the continued support! 🙏

Benjamin Fredj
I’ve been fortunate to test this AI agent in beta - love it !
Anthony Tobelaim

@benfredj thanks for your support & all your feedbacks !! Love working with your team.

Supa Liu

Siit’s AI Agent has transformed how IT operations run by quickly resolving requests with smart use of our knowledge base.

Anthony Tobelaim

@supa_l Great to hear. thanks for your support

Dan Elkaïm

Let's gooooooo! 💎
Amazing product, I’ve tested it myself!

A genuinely useful internal use case for AI agents.

Great product, great team! well done Siit!

@Siit @anthony_tobelaim3 @chalom_malka @dcj_cabete

Chalom Malka
@dan_elkaim1 Thanks a lot for the support! We’re excited to bring a fresh take to internal support
Anthony Tobelaim

Thanks @dan_elkaim1 We love working with Topo. Source of inspiration

Rustem ABDRAKHMANOV

Really impressed with what the Siit team is putting together. Giving IT teams AI superpowers is no easy task, and this feels like a big move forward. Big congrats on the launch!

Anthony Tobelaim

@rustem_abdrakhmanov Great to hear. Thanks a lot Rustem.

Mickael Bentolila
Amazing product , time saving 🔥
Anthony Tobelaim

@mickael_bentolila Thanks for your support Mickael

Robin Philibert

Congrats to the team! As a client who had the chance to try the beta, I can say what you’ve built is truly amazing.

Chalom Malka
@robin_philibert1 Appreciate you checking us out! 🙌 Your feedbacks have been very valuable
Anthony Tobelaim

@robin_philibert1 Thanks for your trust. Love working with Topo's team.

Mickael Bokobza

Just wrapped up my trial of SIIT’s AI IT Support Agent — surprisingly smooth and spot-on. Pretty sure it’s landing a permanent spot in my daily stack.

Anthony Tobelaim

Thanks a lot @mickael_bokobza1 Great to work with you every day

Suryansh Tiwari

pure gold:)

congratulations on launch team

Anthony Tobelaim

@suryansh_tiwari2 Thanks for your support Suryansh

David Bellaiche

That looks amazing! Can it connect to our internal FAQ or knowledge base and directly look there for an answer?

Anthony Tobelaim

@david770 Thanks !
right you can connect your Notion or confluence to Siit and the AI agent will anwsers instantly to support your employees

Milana Ledova

Clean interface, easy to use, and makes IT support way more efficient. 👌

Anthony Tobelaim

@milana_ledova Thanks Milana, Glad you like it.

Manou Febvret

Looks really cool and a MUST have for so many teams! Congrats to the team! 🔥

Anthony Tobelaim

It means a lot coming from you. thanks for your product feedback @manoufeb 

Tania Kefs

Couldn't imagine not using it internally, a true game changer to increase the whole organisation velocity !!

Anthony Tobelaim

@tania_kefs Thanks for your support. It's great to work with you and your team.

samuel benhamou

Amazing product and team ! congrats for the launch guys 🚀

Anthony Tobelaim

@samuel_benhamou Thanks for supporting us - Love working you and the team !!!

Lisa Popovici

great work!

Anthony Tobelaim

Thanks for your support @lisapopovici 

Shensi Ding

WOOOOO congrats on the launch!!!!

Anthony Tobelaim

Thanks @shensi  love partnering with Merge's team.

Eddie Israelsky
Been a fan since day 1 :) This is the optimal way to give internal support on the modern enterprise! Good job guys!
Anthony Tobelaim

@eddieiskl Thanks for your feedback.

Damien Duhamel

Well done, best IT support product ever !

Anthony Tobelaim

@damien_duhamel Thanks Damien. Love working with Jurnee team.

Rishi Bajpai
Does it just answer the support requests or also fixes them?