🚀 Open Source Launch: AI Ticket Routing + SLA Predictor for JIRA
Hey All,
I just launched an open-source tool that uses machine learning to predict SLA breaches and intelligently auto-route tickets inside JIRA.
🔧 Built with Python + JIRA API + Scikit-learn
📊 Helps support/DevOps teams work smarter
Would love your feedback, stars ⭐, forks 🍴, or ideas for new features!
🔗 GitHub: https://github.com/aroojjaved93/AI-Powered-Ticket-Routing-SLA-Breach-Prediction-in-JIRA
Open to contributors and collabs, let’s improve AI for operations together!
24 views
Replies
This is really cool, @arjjvd , love seeing practical, open-source ops tools like this pop up.
We’re building OpenMSP, a community platform to help MSPs and DevOps teams explore open-source tools, compare software, and cut through vendor noise.
Your project feels super relevant to what folks in our space are trying to solve.
Would be great to list it in our directory, what do you think?