Hey, I’m Charlee – I Help Startups Keep Customers Happy (Without the Chaos)

our startup is growing. Customers love what you’re building. But with growth comes a flood of emails, chat messages, and support tickets. Suddenly, your inbox is overflowing, response times are slipping, and customers are getting frustrated.

Sound familiar?

I’ve spent 14+ years in customer support, helping startups handle high-volume inquiries, fix technical issues, and keep customers happy. I know how messy support can get, especially when you’re scaling fast. But here’s the thing—great support doesn’t have to be overwhelming.

How I Help Startups Like Yours

I step in so you can focus on building your business instead of chasing support tickets. Here’s what I do:

🔥 Manage customer emails & chats – No more unanswered messages.
⚡ Troubleshoot technical issues – Fix problems before they turn into bad reviews.
📦 Handle orders, refunds & disputes – Keep customers happy without the hassle.
📊 Streamline support processes – Reduce response times and improve efficiency.
🤖 Leverage AI & automation – Work smarter, not harder.

Why Should You Care?

Your product gets people in the door. Your support keeps them coming back. Customers remember how they’re treated—fast, reliable support builds trust, increases retention, and turns happy users into raving fans.

A slow response? That’s all it takes to lose them to a competitor.

Let’s Talk

I know I’m not the only one who’s seen startups struggle with this. Have you been there? Are you dealing with it now? Drop a comment or shoot me a message—I’d love to hear your experience.

📩 Let’s chat! What’s your biggest challenge with customer support right now?