Retain AI: Winback emails
p/retain-ai-winback-emails
Send AI-generated winback emails automatically
Sreya Guha

Retain AI — Send AI-generated winback emails automatically

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Retain AI by Remarkable AI is a fully automated way for ecommerce brands on Shopify to turn one-time shoppers into repeat customers. 90 days after a customer purchases, Retain AI generates and sends personalized emails to drive repeat orders for you.
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Sreya Guha
Hello Product Hunt Community! I’m Sreya, product manager @ Chatdesk. I'm excited to introduce Retain AI by Chatdesk, a fully automated solution designed to help consumer brands on Shopify turn one-time shoppers into loyal, repeat customers. To start using our app, simply click install here (https://apps.shopify.com/retain-ai) and get started in a few steps. Brands often invest heavily in acquiring new customers, but retaining them is just as crucial. That's why we developed Retain AI. Our tool automatically creates and sends personalized, 1:1 emails to your customers 90 days after their purchase, encouraging them to return and shop again. Here’s what makes Retain AI stand out: Personalized emails in three clicks: Start sending with no work on your part. AI segments and chooses customers most likely to repurchase and generates personalized messages with images and promo codes. Requires no experience or marketing team: This product works particularly well for small businesses who may have less experience with email marketing and want to focus on building out their products. Let us take care of crafting and sending emails for you! Proven results: Brands using Retain AI see conversion rates far exceeding typical email marketing campaigns. We built Retain AI because we believe in the power of personalization and want to make it easier for brands to foster long-term customer relationships. We would love to hear your thoughts and feedback so we can continue to refine and improve the product. The app is free until your first conversion so you don’t start paying until you see value. If you have a Shopify store and are interested in beta testing our app, please email us at support@getretain.ai and we’ll be in touch soon.
Pradhumn Vijayvargiya
@sreya_guha Congratulations on the launch 🚀 Looks promising, will ask few e-comm friends to give it a try
Sreya Guha
Thanks @pradhumn_vijayvargiya! We appreciate you checking us out and recommending us.
Sreya Guha
Thank you for your feedback @owenfar! In our work with over 1,000 ecomm brands at Chatdesk, we’ve found that retargeting customers who haven’t purchased in 90 days allows for peak winback rates. It’s on our roadmap to allow more personalization for customers who want to adjust these dates. Chatdesk also offers additional segmentation options for brands with more flexibility. Let me know if you’re interested!
Eithiriel DeMerè | Language-Market Fit
SO COOL. I rarely see anyone discussing off-boarding and winning back customers for any business model. (Everyone is concerned with onboarding!) Refreshing to encounter!
Sreya Guha
Thank you @nikkielizdemere ! Customer retention is the key to creating sustainable businesses — RetainAI provides the support affordably and accessibly. Appreciate your support!
Tony Han
Congrats on the launch @sreya_guha and team! Love how this is a simple app to install for the Shopify users. I love how you can see revenue generated by Retain AI's winback emails. Maybe it would be cool to have A/B testing capabilities to test out which copies/designs/layouts/offers/timing to send out those emails.
Sreya Guha
Thanks for checking us out @tonyhanded and for the feedback! Having A/B testing would be a really interesting feature that would help store owners test out different strategies.
Dany
Congrats on the launch! 🎉 Targeting and retaining customers is a bright idea especially with so many products and services emerging left and right in the market, it is all the more important to make sure we connect with our customers in a personal level through which this tool comes in to help! 🤩
Sreya Guha
Thank you for supporting our launch! Building and maintaining relationships with customers is so important and something we really wanted to target.
Ifeoluwa Adigun
Hi Sreya! Are you looking to hire content writers? If you’re looking to hire someone, we can jump a call to discuss.
Sreya Guha
Hi @ifeoluwa_adigun ! At the moment, we are not looking to hire content writers but will circle back in the future if that changes.
Rehan Khan
This is a true example of identifying a little issue and developing a solution around it; as an AI product creator, I must recognize your thought process, even though a comparable tool has already been produced. However, this will considerably improve the ecommerce client retention ratio.
Sreya Guha
Thank you! We’ve been compiling feedback from the ecommerce brands we support at Chatdesk and have still found this to be a pain point for many. Effective solutions for little issues can go a long way!
HackerQED
Great, AI marketing tools seem to be promising to reach PMF, and it would be better if it can connect with more data sources. Wish your product great growth and success.
Sreya Guha
Thank you for your feedback - we hope to connect Retain AI with more data sources in the future to hone in more on personalization!
Kyrylo Silin
Hey Sreya, Have you considered expanding beyond email to other channels like SMS or social media retargeting? Congrats on the launch!
Sreya Guha
Hey @kyrylosilin! Thanks for the support! Chatdesk does have existing tools that focus on customer retention on social platforms. RetainAI by Chatdesk was created as an extension of our current suite of products with small businesses in mind. We hope to be scaling to social in the future.
Star Boat
Retain AI sounds like a game-changer for any Shopify store! I love how it caters to businesses of all sizes. Seems to bridge the gap between big and small brands! Can’t wait to see how it evolves! 🌟
Sreya Guha
Hi @star_boat - thank you for your support!
William Scott
Hey @sreya_guha, this sounds like a game changer for eCommerce brands on Shopify! The automated personalized emails in just three clicks could really help small businesses drive customer retention without heavy lifting. It's a smart move to focus on retaining customers, as they are key to long-term success. Excited to see how Retain AI performs in the wild! Definitely going to check it out and upvote this launch. Keep up the great work!
Shushant Lakhyani
I hope more shopify store owners know this
Sreya Guha
Thank you for your support!
Richard Song
Amazing work @sreya_guha! The promise of personalized winback emails in just three clicks is a significant advantage for eCommerce brands. I'm particularly interested in how Retain AI segments customers for these emails. Is there any customization available for different customer behaviors or preferences?
Sreya Guha
Thank you @renchu_song! Segmentation has been a main focus for us at Chatdesk. We’re currently working towards adding segmentation preferences for customers through RetainAI. If you’re looking for further segmentation and/or retention tools, feel free to reach out to me at support@getretain.ai.
Mitia
Briliant solution! Congrats for the launch and good luck.
Sreya Guha
Appreciate your support @mitia!
Sahir Maharaj
Congratulations, this app is a game-changer, @sreya_guha! The interface is so easy to use, and the performance is excellent. I’m excited to see how it enhances my work routine. I’ll be telling my friends and would love to stay connected on LinkedIn!
Sreya Guha
Thank you for your support @sahirmaharaj!
jerrybi
This sounds like a game changer for Shopify brands! @sreya_guha, love the focus on 1:1 personalization. Excited to see how Retain AI boosts customer retention. Upvoted!
Sreya Guha
Appreciate the support, @jerrylearner!
Toshit Garg
Congratulations on launch of Retain AI....
Sreya Guha
Thank you @toshit_garg! Appreciate your support.
Hubert Cruse
hey Sreya, found this on Product Hunt, the idea's cool but not sure how effective it would be for high-end brands, do you plan to add features for more personalized touch or like, different timing options? Because the same 90-day email might not work for all products, needs some tweaking perhaps 🙁
Sreya Guha
Hey @winegateceo, thanks for the support! RetainAI was launched with small businesses in mind that may not have the resources to effectively customize other retention products and tools. Chatdesk’s retention products in email and social supports 1,000+ brands in ecomm, including brands in the luxury space like SSENSE. Let me know if you’d like additional info on custom elements!
Kaan Sarac
congrats on launching sreya! sounds like a great tool for shopify brands. just gave it an upvote. best of luck to you and the team!
Sreya Guha
Thank you @kaan_sarac! Appreciate your support!
Ram Gorthi
Amazing! I especially like the integration on the dashboard with analytics from the emails.
Sreya Guha
Thank you for your support! We want to always prioritize relevant metrics for store owners.
Akhil Iyengar
This looks awesome! This is going to create so much value for stores of all sizes on Shopify
Sreya Guha
Thank you for checking us out and for your support @akhil_iyengar1!